CCTV Operator

CCTV Surveillance Monitoring:

• Monitor multiple live camera feeds in real-time from control rooms across various zones.

• Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.

• Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.

2. Incident Management:

• Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.

• Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.

• Assist site teams during live incidents by guiding them using visual monitoring.

3. Access Control Support:

• Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.

• Cross-check identity and authorization of personnel or vehicles as per client SOPs.

• Flag tailgating, force entries, or violation of visitor movement policy.

4. Video Archiving & Retrieval:

• Ensure timely recording and safe storage of CCTV footage as per the site s retention policy.

• Retrieve historical footage upon request from the client or internal G4S supervisors.

• Maintain accurate logbooks of footage access and storage transfers.

5. Equipment Maintenance Support:

• Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.

• Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.

• Report any malfunctioning cameras or broken connections immediately.

6. Reporting & Documentation:

• Maintain daily control room logs, shift handover notes, and incident records.

• Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.

• Follow confidentiality protocols and restrict sharing of sensitive visual data.

Eligibility Criteria:

• Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.

• Experience:

• 1 3 years of experience in CCTV operation/control room roles

• Experience in hotels side preferred

• Age: 21- 45 years

• Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.

• Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Work Location: In person