Category Manager

Job Description

About Urban Company Urban Company is India’s leading tech-enabled home services platform, offering a range of services like beauty, grooming, cleaning, repairs, and more—delivered at customers' doorsteps. We ensure a high-quality, reliable experience by empowering our hand-picked service partners with training, technology, tools, and support. Founded in 2014 (formerly UrbanClap), the company was built to organize and transform the fragmented home services industry. Our mission is driven by three core principles: Customer Delight Partner Empowerment Technology-First Innovation About the Role & Team Category Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning What you’ll do: Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partners. Be part of projects that are focused on improving customer and partner experience Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects What we need: Sharp and hungry professionals willing to go above and beyond to create impact 6 months -2 years of work experience Proficient in advanced Excel/ SQL/Tableau/Power BI Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground. Hustle and get things done attitude What can you expect: A great work environment with massive ownership and growth opportunities. Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change Growth opportunities within UC via our robust internal mobility program At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.