Posted:5 days ago|
Platform:
Work from Office
Full Time
We are looking for Category Executives to join our team and manage our On-Demand Services (Chefs, Maids, and Drivers).
This role is best suited for candidates who have worked as Operations Executives or in similar service/field management roles.
Source & onboard Service Partners (SPs)
Conduct training sessions to ensure service quality
Coordinate with customers to confirm service delivery & satisfaction
Manage customer escalations with prompt resolution
Conduct field visits to monitor & improve SP performance
Experience: 6 months 1 year in operations, service management, or manpower handling
Strong communication & people management skills
Ability to handle customer interactions with professionalism
Willingness to travel for field visits
Operations Executives / Operations Associates
Customer Service Executives (with field exposure)
Field Supervisors / Field Coordinators
Vendor/Partner Onboarding Executives
Manpower/Blue-Collar Recruiters
Candidates with prior experience in:
UrbanClap (Urban Company), Vijay Home Services, Housejoy, QuikrEasy, Bro4u
Justdial Services, Sulekha Home Services, Helper4U, Joboy, Handy Services India
Facility Management Companies (JLL, CBRE, SIS, BVG, Quess, TeamLease, etc.)
Local housekeeping, chef, maid, or driver service providers
Salary Range: 2.5 LPA 4 LPA (Max)
Opportunity to grow in a fast-scaling service platform
Incentives & career progression for high performers
2coms
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