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Catalog Lead (Selection AVS) - Spanish, RE - Selection

1 - 10 years

3 - 12 Lacs

Chennai Pune Delhi Mumbai Bengaluru Hyderabad Kolkata

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Business services Payroll Quality standards online retail Process improvement product life cycle Spanish Customer service MS Office Retail business

Work Mode

Work from Office

Job Type

Full Time

Job Description

In this role, the individual is expected to be an effective listener, communicator and problem-solver and balance the needs and requirements of the program with high customer obsession. The tasks that he or she would be responsible for shall include (but are not limited to) effectively performing audits for detail pages and correction of defects, communicating with stakeholders and supporting pilots for new customer focus programs. *Candidate must be fluent in Spanish language both verbal and written* Key job responsibilities Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards Flexible with working schedule Ability to work overtime as dictated by business need Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or Quality, flag the escalation in time to the manager Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information Enable efficient internal/external stakeholders communication Intermediate skill level to interpret trends or patterns in complex data sets, to recognize and define process improvement opportunities working with SME/Managers and effectively summarize conclusions

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