Candidate Success Intern

Job Role:

Location:

Compensation:

PGDM Fee Deduction:

Professional Tax:

Net take home:

Post PGDM CTC:

Enrollment in the PGDM program is mandatory and non-negotiable. The fee is deducted monthly from your salary (₹6,666/month) in a convenient EMI structure for 12 months.

Candidate Support Intern

communications, verifying documentation, and ensuring that all candidate interactions are

handled with professionalism and empathy. Your role will be a blend of customer support and

candidate outreach, focusing on resolving issues and enhancing the overall candidate

experience.

About Company / Benefits

● Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free

● Tele doctor consultations with 15 different specialities for you and your family members

including Mental Health.

● Learning & development budget ( Up to Rs. 21,000/-)

● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how

you want to use this. Yours to keep.

● Work from anywhere - no location preferred. We have people working from 85 different

cities in the country. Truly India. You can even work from a beach, hill or just a city.

● Earn EngageWith points for recognitions from team members, and special events like

anniversaries and birthdays, which can be redeemed for various rewards and

recognitions.

Responsibilities:

● Be a candidate champion, addressing inquiries and resolving issues via email or chat.

● Review candidate-provided documents for completeness and accuracy, communicating

clearly if additional information is required.

● Educate candidates on the documentation process, providing guidance and support to

ensure they understand the requirements.

● Document candidate interactions and feedback to identify trends and areas for

improvement in the candidate experience.

● Collaborate with cross-functional teams to address candidate needs and enhance the

overall experience.

● Create and maintain support documentation to streamline common and recurring

questions.

● Assist Candidate Success Managers with tasks such as updating candidate information

and informing internal teams of any escalated issues.

● Handle level 1 escalations that require a solid understanding of our documentation and

candidate support processes.

What We're Looking For:

High Agency:

Communication Champion:

Detail Detective

Tech Savvy:

Team Player

Requirements:

● Strong written and verbal communication skills.

● Basic understanding of customer support and/or candidate management.

● Ability to work independently and as part of a team.

● Strong organizational skills and attention to detail.

Please Note:

● This is a full time internship opportunity so expect to work for 9 hours including 1 hour

of break and you should be available for a minimum duration of 9 months.

Shift Structure:

6-Day Workweek

week Monday - Saturday.

● Night Shifts & Weekends:

you'll need to work night shifts or Sundays. When that happens, you'll be compensated

for your extra efforts.

Overtime (OT):

overtime pay as per company policy. Your time and hard work will be recognized and

rewarded!

Work Hours:

about balancing productivity with well-being.

You can share your resume on toshika@skillveda.ai as well