Skill required:
Marketing Operations - Salesforce Marketing CloudDesignation:
Campaign Management AnalystQualifications:
Any GraduationYears of Experience:
3 to 5 yearsLanguage - Ability:
English(International) - ProficientAbout Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.comWhat would you do?
? Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC ? Manage end-to-end Multi Channel campaign process for Pharma industry ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Ensure all quality standards are met ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking toolWhat are we looking for?
? Bachelor’s degree (preferably Science) ? Minimum 3+ years of Email Marketing Experience. ? Minimum 3 years of experience of working on MOS products: particularly Word, PowerPoint, Excel & Outlook. ? Strong analytical knowledge in the marketing space. ? Impeccable time management and communication skills ? Project and Client (Brand team) management experience is a must. ? Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management. ? Candidate should be a graduate ? Minimum 1year experience in Email/Campaign Management required. ? Strong verbal and written communication skills ? Strong listening skills ? Excellent customer service skills and experience in customer facing role. ? Able to work in a highly dynamic environment and able to multi-task. ? Intimate knowledge of Campaign Management Best Practices and trends. ? Basic Knowledge of how a Database works which can be leveraged for Campaign Management is a must. ? Knowledge of SFMC - Desirable ? Other email delivery applications: Dream, , Marketo, Eloqua, Responsys – Mandatory if they don’t have SFMC – high proficiency ? Knowledge of SQL and JS desirableRoles and Responsibilities:
? Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC ? Manage end-to-end Multi Channel campaign process for Pharma industry ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Ensure all quality standards are met ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool