Caller

Company Description Since our establishment in 2007, IMS, now Stefto, has become a trusted leader in Business Processing based in Gurugram. We offer comprehensive solutions to marketing challenges with a global client base and expertise in Retail and Ancillary Banking Services. With a focus on online marketing strategy and execution, our goal is to elevate brands and enhance online reputation. Role Description This is a full-time on-site role for a Telecaller located in Noida. The Telecaller will be responsible for making outbound calls to potential leads, explaining products or services, and conducting follow-up calls. The role involves maintaining accurate records of customer interactions and updating information in the database. Qualifications Excellent communication and interpersonal skills Experience in telemarketing or customer service Ability to handle rejection and resolve customer complaints Basic computer skills for updating customer information Strong negotiation skills and persuasive abilities Fluency in multiple languages is a plus High school diploma or equivalent required Show more Show less