Company Description Stefto Management Services, formerly IMS, is a trusted leader in Business Processing with a focus on elevating brands through comprehensive marketing solutions. Based in Gurugram, with operations in major cities like Delhi, Noida, and Mumbai, we offer the lowest acquisition costs and exceptional services in the industry. Our global client base and expertise in Retail and Ancillary Banking Services ensure operational excellence and credibility. Role Description This is a full-time on-site role for an International Sales Executive with a BPO background at Stefto Management Services located in Noida. The International Sales Executive will be responsible for day-to-day tasks related to international sales, customer service, account management, and sales in the global market. Qualifications International Sales and International Business skills Customer Service and Account Management skills Sales experience in a global market Excellent communication and interpersonal skills Ability to build and maintain client relationships Strong negotiation and problem-solving abilities Bachelor's degree in Business Administration or related field Previous experience in BPO industry is a plus Show more Show less
Company Description Established in 2007, Stefto Management Services, formerly IMS, is a leader in Business Processing based in Gurugram. With a global client base and expertise in Retail and Ancillary Banking Services, we offer online marketing solutions to elevate brands and deliver exceptional services. Our dedicated team ensures operational excellence and stands out among competitors to achieve incredible results for our clients. Role Description This is a full-time Inside Sales Executive - International role located in Noida. The Inside Sales Executive will be responsible for lead generation, communication with clients, providing exceptional customer service, and driving sales. This role involves on-site responsibilities. Qualifications Inside Sales and Lead Generation skills Strong communication and customer service abilities Sales experience Excellent interpersonal skills Ability to work in a fast-paced environment Experience in international sales is a plus Bachelor's degree in Business, Marketing, or related field Show more Show less
Company Description Since our establishment in 2007, IMS, now Stefto, has become a trusted leader in Business Processing based in Gurugram. We offer comprehensive solutions to marketing challenges with a global client base and expertise in Retail and Ancillary Banking Services. With a focus on online marketing strategy and execution, our goal is to elevate brands and enhance online reputation. Role Description This is a full-time on-site role for a Telecaller located in Noida. The Telecaller will be responsible for making outbound calls to potential leads, explaining products or services, and conducting follow-up calls. The role involves maintaining accurate records of customer interactions and updating information in the database. Qualifications Excellent communication and interpersonal skills Experience in telemarketing or customer service Ability to handle rejection and resolve customer complaints Basic computer skills for updating customer information Strong negotiation skills and persuasive abilities Fluency in multiple languages is a plus High school diploma or equivalent required Show more Show less
Company Description Since its establishment in 2007, IMS, now Stefto, has grown into a trusted leader in Business Processing. Based in Gurugram, our reach extends across major cities including Delhi, Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, and Jaipur, with ongoing expansion. We specialize in online marketing strategy and execution, providing comprehensive solutions to marketing challenges with a focus on building and enhancing your online reputation. Our skilled and dedicated team is committed to delivering exceptional services at the industry's lowest acquisition costs, achieving incredible results for our clients. 📢 Job Opening: Team Leader – Collection & Recovery 📍 Location: Gurgaon Salary: Upto 5LPA We are looking for an experienced Team Leader to join our Collection & Recovery department. 🔹 Key Requirements: Must have prior experience as a Team Leader in collections or recovery. Strong leadership and team management abilities. Good communication and negotiation skills. 🔹 Responsibilities: Lead and motivate a team of recovery/collection agents. Achieve recovery targets and ensure timely follow-ups. Monitor performance metrics and support team development. 📍 Location: Gurgaon 📩 Interested candidates may apply now. Call Now: 7838787468 Show more Show less
Company Description Since our establishment in 2007, Stefto Management Services has grown into a trusted leader in Business Processing. Based in Gurugram, our reach extends across major cities including Delhi, Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, and Jaipur. We specialize in online marketing strategy and execution, offering comprehensive solutions to marketing challenges. Our passionate and dedicated team ensures our credibility and operational excellence in Retail and Ancillary Banking Services, providing the lowest acquisition costs and exceptional service quality. Discover how Stefto can elevate your business and make a significant impact in the digital realm. Role Description This is a full-time on-site role for a Collections Team Lead located in Gurugram. The Collections Team Lead will be responsible for overseeing the debt collection team, ensuring targets are met, and implementing strategies to enhance collection efficiency. Daily tasks include managing team performance, conducting training sessions, handling complex customer cases, and ensuring compliance with financial regulations and company policies. Salary : 28000 upto 35000 Per month Qualifications Proficiency in Debt Collection and Customer Service Strong Analytical Skills and Finance knowledge Experience in Team Leadership and Management Excellent communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Experience in a similar role within the Debt services industry is a plus,
Company Description Established in 2007, Stefto (formerly IMS) has become a trusted leader in Business Processing. Our skilled technical team provides comprehensive solutions to marketing challenges and is dedicated to elevating brands. Based in Gurugram, we operate in major cities, including Delhi, Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, and Jaipur. We offer the lowest acquisition costs and exceptional services, with a focus on Retail and Ancillary Banking Services. Our global client base and extensive experience enable us to deliver exceptional online marketing strategies and execution. Role Description This is a full-time, on-site role located in Noida for a Collections Manager. The Collections Manager will be responsible for overseeing the collection process, managing the collections team, and ensuring timely payments. They will analyze accounts, communicate with clients, and implement effective collections strategies. Additionally, the role involves reporting on collection activities, maintaining records, and ensuring compliance with relevant regulations. Qualifications Strong understanding of collection processes, account management, and credit analysis Experience in team management, client communication, and conflict resolution Proficiency in using collections software and maintaining accurate records Excellent organizational, analytical, and problem-solving skills Ability to work independently and effectively manage multiple tasks Knowledge of relevant regulations, compliance, and industry best practices Bachelor's degree in Finance, Business Administration, or related field preferable Experience in the business processing industry is a plus
Company Description Since 2007, Stefto Management Services has grown into a trusted leader in Business Processing. Based in Gurugram and extending across major cities such as Delhi, Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, and Jaipur, the company provides comprehensive solutions to various marketing challenges. We specialize in online marketing strategies and execution, offering services designed to build and enhance your online reputation. Our passionate and dedicated team ensures exceptional services with the lowest acquisition costs in the industry. With a global client base, we deliver incredible results across Retail and Ancillary Banking Services. Role Description This is a full-time on-site role for a Debt Recovery Agent located in Noida. The Debt Recovery Agent will be responsible for managing overdue accounts, contacting customers to negotiate repayment plans, and maintaining accurate records of communication and payments. Daily tasks include investigating and resolving discrepancies in overdue accounts, handling customer inquiries regarding billing, and coordinating with other departments to ensure the accuracy of account information. Qualifications Experience in debt recovery, collections, or similar roles Strong negotiation and communication skills Knowledge of billing and account management Ability to investigate and resolve discrepancies in overdue accounts Proficiency in using office software and databases Excellent organizational skills and attention to detail Ability to work independently and as part of a team Bachelor's degree in Finance, Business Administration, or related field is a plus
As a member of the team at Stefto Management Services, you will play a crucial role in our Business Processing operations. We are a trusted leader in the industry since 2007, with a strong presence in major cities like Gurugram, Delhi, Noida, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, and Jaipur. Our company offers comprehensive solutions to diverse marketing challenges, specializing in online marketing strategies and execution to enhance your online reputation. We take pride in our passionate and dedicated team that delivers exceptional services with the lowest acquisition costs, serving a global client base in Retail and Ancillary Banking Services. Your responsibilities will include: - Experience in debt recovery, collections, or similar roles - Utilizing strong negotiation and communication skills to effectively manage accounts - Knowledge of billing and account management processes - Investigating and resolving discrepancies in overdue accounts - Proficiency in using office software and databases - Demonstrating excellent organizational skills and attention to detail - Collaborating with team members while also being able to work independently - A Bachelor's degree in Finance, Business Administration, or a related field is a plus Join us at Stefto Management Services, where you will contribute to our success in providing outstanding results to our clients in the Business Processing industry.,
🚨 We're Hiring | Trainer – Collections Process | Immediate Joiners Only 🚨 Are you a dynamic Trainer with a strong background in Collections and experience in the BPO industry? We’re looking for someone like you to join our growing team! 📍 Location: Gurgaon 🕒 Employment Type: Full-time 📅 Joining: Immediate joiners preferred 🔍 Role Overview: We are seeking a highly motivated Trainer with hands-on experience in collections process training. You will be responsible for conducting new hire training, upskilling existing agents, and improving overall team performance through structured learning programs. ✅ Key Responsibilities: • Deliver effective training sessions for new hires and existing team members • Develop and maintain training material tailored to collection processes • Monitor, evaluate, and report on training effectiveness • Conduct refresher trainings and quality improvement sessions • Collaborate with operations and quality teams for performance alignment 🎓 Requirements: • Minimum 2-3 years of experience as a Trainer in a Collections process • Strong communication and facilitation skills • BPO background is a must • Ability to join immediately 🚀 What We Offer: • Competitive salary package • Growth and career development opportunities • Supportive and inclusive work culture 👉 Ready to take the next step in your career? Send your resume to Suchita.dwivedi@stefto.com apply now! #TrainerJobs #BPOJobs #CollectionsTrainer #HiringNow #ImmediateJoiner #BPOCareers #TrainingJobs