Posted:2 days ago|
Platform:
Work from Office
Full Time
Jobtitle: Soft Skill Quality Audit and Language Coach
WorkLocation: Shriram Gateway- Perungulathur
Noof Positions: 5
Expectations:
Experience in Coaching/Training Delivery
Should be open to work in any shift.
Enjoy challenging and diverse workassignments in a fast-paced environment.
Rolesand Responsibilities:
Monitor calls and emails on communicationand soft skills per sampling plans.
Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
RequiredSkills:
Excellent Communication Skills (Written & Verbal)
Strong knowledge of customer care processesand techniques
Call quality/ transactional monitoringexperience
Movate Technologies
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