350 Call Handling Jobs - Page 13

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0.0 - 2.0 years

0 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Key Responsibilities: Handle inbound and outbound calls, emails, and chats Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Follow company policies and quality standards Collaborate with team members to meet service goals Adapt to rotational shift schedules including night shifts Candidate Profile: Good command of spoken and written English Graduate or undergraduate degree holders Prior BPO experience preferred but freshers can apply Strong multitasking and problem-solving skills Ability to work under pressure and meet targets Immediate joiners preferred

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotati...

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0.0 - 4.0 years

0 - 3 Lacs

Mohali, Punjab, India

On-site

Key Responsibilities: Manage inbound and outbound customer calls, emails, and chats Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions and transactions Follow company policies and quality standards Collaborate with team members to achieve departmental goals Adapt to rotational shift schedules including night shifts Candidate Profile: Good command over spoken and written English Graduate or undergraduate degree holders Prior experience in BPO preferred but freshers can apply Strong multitasking and problem-solving skills Ability to work under pressure and meet targets Immediate joiners preferred

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0.0 - 4.0 years

0 - 4 Lacs

Mohali, Punjab, India

On-site

Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

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0.0 - 1.0 years

0 - 1 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Key Responsibilities: Handle inbound and outbound customer calls and emails Resolve customer queries related to products, services, and accounts Maintain accurate records of customer interactions in CRM systems Adhere to company policies, quality standards, and performance targets Collaborate with team members to achieve service goals Adapt to rotational shifts including night duties Candidate Profile: Open to freshers and experienced candidates Good command over spoken and written English Graduate or undergraduate eligible Strong multitasking and problem-solving skills Willing to work in shifts and flexible timings Immediate joiners preferred

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Key Responsibilities: Handle inbound and outbound calls related to Norton or Novell products Assist customers with product activation, troubleshooting, and general inquiries Document customer interactions accurately in CRM systems Guide users through technical processes and provide step-by-step resolutions Escalate unresolved issues to higher-level technical teams when necessary Maintain a professional and courteous tone at all times Candidate Profile: Graduate/Undergraduate with technical aptitude Experience in technical or customer support preferred Strong problem-solving skills and ability to learn quickly Familiarity with Norton/Novell products is an advantage Immediate joiners preferred

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0.0 - 4.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Key Responsibilities: Handle inbound/outbound calls and respond to customer queries via chat/email Ensure timely and effective resolution of customer issues Maintain accurate logs of all customer interactions Meet service quality and performance benchmarks Collaborate with team members to improve customer satisfaction Follow company protocols and data protection guidelines Candidate Profile: Proficient in handling both voice and non-voice processes Strong multitasking and customer-handling skills Graduate/Undergraduate candidates can apply Freshers and experienced candidates are welcome Immediate joiners preferred

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0.0 - 4.0 years

0 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Customer Service ExecutiveWe are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and ...

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Maharashtra, India

On-site

We are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and quality standards Candidat...

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

We are hiring Customer Care Executives for our domestic customer service team. The role focuses on handling customer queries, providing solutions, and ensuring excellent service to enhance customer satisfaction. Key Responsibilities: Handle inbound calls and customer inquiries from domestic clients Resolve customer issues and provide timely assistance Maintain accurate records of customer interactions Follow company policies and procedures to deliver consistent service Collaborate with internal teams to resolve complex queries Achieve individual and team performance targets Candidate Profile: Good command of local languages and English Comfortable working in rotational shifts Graduate or Und...

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have Excellent communication skills (Verbal & written) Comfortable in rotational shifts Graduate/UG all can apply Fresher & exp both can apply

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have Excellent communication skills (Verbal & written) Comfortable in rotational shifts Graduate/UG all can apply Fresher & exp both can apply Earn a good amount of INCENTIVE

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

We are looking for motivated Voice/Chat BPO professionals to join our customer service team. The ideal candidate will manage customer interactions via voice calls and chat platforms, providing timely and effective solutions. This role requires excellent multitasking skills and the ability to maintain professionalism while handling diverse customer needs. Key Responsibilities: Handle inbound and outbound voice calls professionally Provide support and assistance to customers via chat Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Collaborate with team members to meet service targets Follow company policies and communication guidelines Des...

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0.0 - 3.0 years

0 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Handle inbound and outbound voice calls to assist customers with their inquiries. Provide accurate information regarding products and services to customers. Resolve customer complaints effectively and efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer service processes and outcomes. Handling inbound calls & providing them with exceptional customer service Maintaining accurate records of customer interactions Resolving customer complaints in a professional manner Strong problem-solving skills Skills and Qualifications Excellent verbal communication skills in English and regional languages. Strong listening skills...

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0.0 - 3.0 years

1 - 4 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Opportunity Voice Process Location: Millennium Towers, Brookefield, Bangalore Mode: Work from Office Recruitment Process 5 Evaluation Rounds 1 HR Initial Screening Basic interaction to assess communication & suitability 2 Logical Reasoning Round Critical thinking and problem-solving assessment 3 Voice Versant Test Evaluates pronunciation, fluency & spoken English 4 Typing Test – Speed & accuracy check (important for support efficiency) 5 Operati...

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0.0 - 3.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Job Opportunity: International Voice Process - BPO Call Center ] Location: [Bangalore] Position: Customer Service Executive - International Voice Process Salary: Salary Upto 5 LPA Experience: Freshers/Experienced Job Description: We are hiring for enthusiastic and dedicated individuals for the International Voice Process at our BPO Call Center. If you have excellent communication skills and a passion for delivering exceptional customer service, this is the perfect opportunity for you! Responsibilities: Handle inbound/outbound calls from international customers. Provide high-quality customer service and resolve issues in a timely manner. Follow processes and guidelines to ensure customer sati...

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0.0 - 1.0 years

3 - 15 Lacs

Mumbai, Maharashtra, India

On-site

Rolesand Responsibilities : - Excellent written and verbal communication in English - Freshers or experience into handling call and emails will do - Should be comfortable working on Sundays incase if there are any project's

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0.0 - 1.0 years

0 - 2 Lacs

Bengaluru / Bangalore, Karnataka, India

Remote

Description Hybrid Mode-WFH Location- Bangalore Candidates should know fluent Hindi Laptop n Wi-Fi is mandatory We are looking for enthusiastic individuals to join our Domestic BPO team in India. This entry-level position is ideal for candidates looking to start their careers in customer service and support. Responsibilities Handle customer queries and provide accurate information. Resolve customer complaints and issues efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document all interactions with customers in the database. Collaborate with team members to improve processes and enhance customer satisfaction. Skills and...

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0.0 - 2.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Key Responsibilities: * Maintain a high level of professionalism and a customer-friendly attitude at all times. * Maintain and update office contact lists, directories, and files. * Handle incoming phone calls, emails, and messages, ensuring they are directed to the right person or department. * Direct visitors to the appropriate department or personnel. * Coordinate logistics for visiting clients, ensuring their comfort and needs are met. * Handle sensitive information with the utmost confidentiality and discretion. * Ensure that company and client information remains secure and protected. * Navigating dynamic work environment with adatability and Poise. * Facilitating cross-functional coll...

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0.0 - 2.0 years

2 - 2 Lacs

Gurugram

Work from Office

We're hiring Technical Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

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0.0 - 2.0 years

2 - 2 Lacs

Gurugram

Work from Office

We're hiring Technical Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided

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1.0 - 5.0 years

2 - 3 Lacs

Pune

Work from Office

Key Responsibilities Provide exceptional customer support through inbound voice calls in a professional and courteous manner Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards Handle escalations if required and follow up to ensure the issue is resolved efficiently Maintain accurate records of customer interactions and transactions in the system Meet individual and team targets in terms of call handling, resolution time, and customer satisfaction metrics Requirements Possess good English communication skills Be an immediate joiner Be a gradua...

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1.0 - 3.0 years

1 - 1 Lacs

Mumbai

Work from Office

Job Title: Customer Support Executive Location: 2 Adhikar Bhawan, Sharma Old Nagardas Road, Andheri East, Next to Jain Sweet, Mumbai 400069 Walk-In-Interview: 11:00 AM to 4:00 PM Job Description: Driver Suvidha is seeking a dedicated and customer-oriented Customer Support Executive to join our team. Responsibilities: Manage calls from customers regarding their inquiries Provide accurate, valid, and complete information to customers Follow communication procedures, guidelines, and policies Contact Information: For inquiries or to apply, please contact Salman Shaikh at 7506721437.

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru, Koramangala

Work from Office

Make outbound calls to potential/existing customers Explain products/services/resolve basic queries Follow up on leads/ensure proper communication Maintain call logs/meet daily/weekly targets Hindi fluency is mandatory; English should be manageable Required Candidate profile Good communication and interpersonal skills required. Prior experience in outbound calling/tele-sales is a plus. Basic computer knowledge is necessary. Immediate joiners are preferred.

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1.0 - 5.0 years

1 - 4 Lacs

Mumbai

Work from Office

Job Title: Receptionist / Front Office Executive Location: [VASAI EAST] Company: [TECHNOCRATS PLASMA SYSTEMS PVT LTD] Employment Type: Full-Time Experience: 15 Years Education: Graduate (Any stream); fluency in English/ Hindi/Marathi preferred Job Summary: We are looking for a well-presented and pleasant **Receptionist / Front Office Executive** who will be the face of our company The ideal candidate should have excellent communication and organizational skills, a friendly personality, and a strong ability to multitask She will be responsible for handling the front office, managing telephone calls, coordinating daily office activities, and performing generalist administrative duties. Key Res...

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