BPO professional

0 - 4 years

0 - 3 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Manage inbound and outbound customer calls, emails, and chats Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions and transactions Follow company policies and quality standards Collaborate with team members to achieve departmental goals Adapt to rotational shift schedules including night shifts Candidate Profile: Good command over spoken and written English Graduate or undergraduate degree holders Prior experience in BPO preferred but freshers can apply Strong multitasking and problem-solving skills Ability to work under pressure and meet targets Immediate joiners preferred

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