350 Call Handling Jobs - Page 14

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job. Handle international inbound/outbound calls and resolve customer queries professionally Maintain high levels of customer satisfaction and service quality Follow communication scripts and troubleshoot common product/service issues Document interactions and escalate unresolved queries Meet KPIs including call handling time, customer satisfaction, and first-call resolution Adapt to different time zones a...

???? Job Description BPO Voice Process (Customer Support) ???? Location: Bangalore | ???? Work from Office ???? Who Can Apply: ? Freshers Great opportunity to start your career ? Experienced Professionals Grow your career with us ? Any Graduate (any stream) ? Immediate Joiners preferred ? Candidates ready to relocate to Bangalore are welcome ???? Salary Details: ???? Freshers: ?18,000 to ?28,000 CTC ???? Experienced: Up to ?40,000 CTC (Based on experience & current salary) ????? Job Role Customer Support (Voice Process): Handle incoming calls from customers Resolve customer queries effectively Provide accurate information and quality service Maintain professionalism and customer satisfaction...

Urgent hiring for Front Desk/ Receptionist Opening ONLY FEMALE REQUIRED What is our requirement Role : Front Desk Executive / Receptionist Location : Taloja Experience : 2 to 4 years. Salary Range : Between 1.5 LPA - 4 LPA + Half Yearly Increment. Qualification Required : Any Graduate / BMS / BA / Graduate with Any Specialization / Graduate with any Front Office Diploma Certified Roles & Responsibilities: To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. Responsible for handling of incoming and outgoing calls including distribution. Making sure to de...

Responsibilities: Medicine Dispensing: Accurately dispense prescribed ophthalmic medications to patients. Ensure proper labeling and packaging of medications. Verify prescriptions and patient information for accuracy. Patient Education: Explain medication usage, dosage, and potential side effects to patients in a clear and understandable manner. Provide instructions on proper administration of eye drops, ointments, and other ophthalmic medications. Answer patient questions and address concerns regarding their medications. Inventory Management: Maintain accurate inventory of ophthalmic medications and supplies. Monitor stock levels and reorder medications as needed. Ensure proper storage and ...

Location: Salt Lake, Kolkata Cab: Provided in odd hours (11 PM – 5 AM only) Working Days: 5 days/week, 2 rotational offs Salary: 15,500 In-hand | 19,000 CTC Apply Now: 8074791752 (whatsapp your CV on this number/ No call on this) Required Candidate profile Process: 100% Voice Process– Customer Query Resolution Eligibility: HSC/Graduate (Freshers & Experienced) Shift: 24x7 Rotational (Must be open to night shifts)

Join our team as a bilingual Customer Support Executive (English & Arabic). Handle client queries, log service requests, coordinate with teams, and ensure high satisfaction. Freshers welcome.

JD of CSR. Minimum of 6 months exp (international preferred) Excellent Communication skill required Budget- 4.6 LPA (This is the max budget) Shift: US Shift (5:30PM onwards) Looking only for immediate joiners. One time drop available thru company.

About the Role: As a Customer Care Executive at EaseMyTrip.com , you will be the voice of the company, ensuring a smooth and satisfying experience for our customers across all travel verticalsincluding flights, hotels, trains, buses, and holiday packages. You will handle customer queries through calls, emails, and chat, provide timely resolutions, and maintain high service standards. Your role is vital in building customer trust, resolving issues efficiently, and contributing to EaseMyTrips mission of delivering hassle-free and reliable travel experiences. Key Responsibilities: Customer Communication: Manage inbound calls, emails, and chat inquiries to provide accurate and timely assistance ...

Business unit- JOB HAI (InfoEdge) We are looking for graduate and postgraduate freshers who are enthusiastic, confident, and eager to build their careers in customer interaction and support roles. Job Roles and responsibilities: Handle recruiters queries through inbound and outbound calls. Provide accurate information and resolve issues efficiently to ensure high customer satisfaction. Maintain call records and follow communication protocols. 6-day working schedule with rotational weekly offs; Saturdays are Work From Home.

Urgent Hiring for Customer Support (Regional Languages) Join iEnergizer and kickstart your career in a dynamic and growing environment! We are hiring for Customer Support roles for regional language speakers (Tamil, Telugu, Kannada, Malayalam). Job Role : Customer Support Executive Handle inbound and outbound customer queries. Provide solutions and troubleshoot issues across multiple communication channels. Ensure customer satisfaction and build long-term relationships. Support customers in regional languages (Tamil, Telugu, Kannada, Malayalam) Key Details : Salary : Up to 23,000 CTC Location :- https://maps.app.goo.gl/MwJmDdjPtWUWiDtQ8?g_st=com.google.maps.preview.copy Shifts : Rotational /...

International Customer Service Voice Process Both grad./undergrad. can apply Both fresher/exp. can apply 5 days working /2 roster off US shifts Cabs & Cab allowances Huge inc. Immediate joining Salary-upto 35k in hand Shikha - 9990035674 Required Candidate profile Candidiate must have excellent communication skills. Candidiate must be comfortable working in any shifts. Perks and benefits Upto 4k travel reimbursement Upto 3500 miv

Job Description: We are looking for a pleasant and professional Front Office Executive to be the face of our company. The ideal candidate will be responsible for handling front office reception and administration duties including greeting guests, answering phones, handling company inquiries, and managing the overall front office operations. Key Responsibilities: Manage reception duties, greet and assist clients, visitors, and employees. Answer, screen, and forward incoming calls in a courteous manner. Maintain visitor logs and inform concerned departments of guest arrivals. Schedule appointments and maintain calendars for staff. Receive and distribute daily mail/couriers; manage outgoing mai...

Handle inbound/outbound service calls on insurance policies. Address customer queries, provide solutions, and ensure customer satisfaction using CRM. Required Candidate profile PUC/Graduate/Postgraduate are eligible with the age below 35 yrs. Fresher/experienced with good communication. Must know Hindi, Tamil, Telugu, Kannada, or Malayalam along with excellent English.

International BPO Hiring Voice Support BPO Jobs | UK/US Shifts | Freshers & Grads – Apply Now! 3.5L–6.75LPA Immediate Joiners Jobs @ BTM, Whitefield,bomannahalli,Bellandur, E-city,Manyata tech park Rumana @9620536596-hr@izeemanpower.com Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

Manage front desk, greet visitors, handle calls, maintain reception, manage visitor logs, schedule meetings, handle correspondence, support admin & HR, and ensure smooth office operations. Required Candidate profile Graduate with 1–3 years’ experience in front desk or reception, good communication skills, proficient in MS Office, well-presented, organized, and able to multitask efficiently.

Timings - 10 - 7 PM, 6 days working, Cold calling - Upto 150 calls/day, Edtech background They will get automatic generated leads & convert into enrolments. The ability to work towards and achieve enrollment targets. Required Candidate profile Will play a key role in driving enrollment growth for the Online MBA. Responsible for guiding prospective students through the admissions process, from initial inquiry to enrollment & positive exp.

Timings - 10 - 7 PM, 6 days working, Cold calling - Upto 150 calls/day, Edtech background They will get automatic generated leads & convert into enrolments. The ability to work towards and achieve enrollment targets. Required Candidate profile Will play a key role in driving enrollment growth for the Online MBA. Responsible for guiding prospective students through the admissions process, from initial inquiry to enrollment & positive exp.

Timings - 10 - 7 PM, 6 days working, Cold calling - Upto 150 calls/day, Edtech background They will get automatic generated leads & convert into enrolments. The ability to work towards and achieve enrollment targets. Required Candidate profile Will play a key role in driving enrollment growth for the Online MBA. Responsible for guiding prospective students through the admissions process, from initial inquiry to enrollment & positive exp.

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all co...

CEC - Service Assurance Officer DepartmentCustomer Experience CenterLocationThaneReporting RelationshipCEC Team Leader Service AssurancePosition GradeAssistant Manager/Deputy Manager Job Role To respond to customer complaints/issues received on calls/emails and provide effective resolution To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Seek advice and escalate the issue to relevant teams Co-ordinate and follow up with support teams for resolution of customer complaints To ensure that customers do not have to approach senior management for resolution of issues Maintain TAT of commitments given to customer Escalate the issue t...

Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication....

CEC Officer - Inbound Credit Cards DepartmentCustomer Experience CenterLocationThane/Noida/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adh...

Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instrum...

Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or ...

CEC Officer - Inbound - Retail Liabilities DepartmentCustomer Experience CenterLocationThane/Noida/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-d...