CCE || Norton/Novel Process

0 - 5 years

0 - 5 Lacs

Posted:1 month ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound and outbound calls related to Norton or Novell products Assist customers with product activation, troubleshooting, and general inquiries Document customer interactions accurately in CRM systems Guide users through technical processes and provide step-by-step resolutions Escalate unresolved issues to higher-level technical teams when necessary Maintain a professional and courteous tone at all times Candidate Profile: Graduate/Undergraduate with technical aptitude Experience in technical or customer support preferred Strong problem-solving skills and ability to learn quickly Familiarity with Norton/Novell products is an advantage Immediate joiners preferred

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Linchpin Technologies logo
Linchpin Technologies

Information Technology and Services

San Francisco

RecommendedJobs for You

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India