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Lodha Group
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Butler

Butler

Lodha Group

2 - 5 years

4 - 7 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

housekeeping hospitality administration front office interpersonal skills event management management facility management preventive maintenance analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Operations & Facility Management

Oversee daily operations of all indoor & outdoor amenities, including:
Swimming pool & kids pool
Gym, steam room, massage room, changing facilities
Indoor kids play area, caf , recreational games (pool, carrom, chess, table tennis)
3 guest rooms & 2 party halls
Outdoor sports: football field (3/5-a-side), basketball half court, volleyball court, enclosed cricket pitch, running track
Ensure 5-star level upkeep, cleanliness & safety standards across facilities.
Coordinate with engineering, housekeeping, landscaping, and security teams.
Monitor AMC contracts, equipment servicing, and preventive maintenance.

Resident Experience & Community Engagement

Act as the face of the Club House, ensuring warm, personalized interactions with residents and guests.
Curate and manage events, tournaments, fitness classes, kids workshops, cultural programs, and seasonal festivals.
Oversee booking & operations of guest rooms, party halls, and caf ensuring hospitality-grade service standards.
Gather resident feedback and implement improvements continuously.

Team Leadership

Lead and manage a multi-disciplinary team including front office associates, caf staff, lifeguards, trainers, housekeeping, and event coordinators.
Conduct regular training & service refreshers to maintain premium service levels.
Build a culture of resident-first service orientation.

Financial & Administrative

Manage budgets, operating expenses, and revenue generation from guest rooms, caf , and events.
Prepare MIS reports, occupancy data, and usage analytics for management review.
Implement SOPs, checklists, and service standards to ensure consistency.
Ensure compliance with statutory, health & safety regulations, and RERA norms.

Skills & Attributes

Strong background in hospitality/club operations, ideally in luxury hotels, premium clubs, or large-scale residential developments.
Excellent communication & interpersonal skills; ability to engage with diverse residents.
Leadership ability to manage large, multi-functional teams.
Event management and lifestyle programming experience.
Proactive, organized, and service-driven approach.

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