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Business Support Specialist

5 - 7 years

5 - 10 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Business process Training QA RCA Root cause analysis Team development Japanese

Work Mode

Work from Office

Job Type

Full Time

Job Description

Perform software-related QA translations and technical translations from Japanese to English and vice versa Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes Provide language support to other team members as needed -Business process and service improvement for service enhancement -Training and team development, Mentoring, coaching -Business Process and Service Improvement -S&R (Sense and Respond) Communication Cell

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www.fujitsu.com/

IT Services and IT Consulting

London England

10001 Employees

137 Jobs

    Key People

  • Takashi Genno

    President and Representative Director

  • Yoshihito Kawai

    Executive Vice President

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