Business Relationship Executive

0 - 3 years

4 - 5 Lacs

Posted:11 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Customer Interaction

  • Greet and assist walk-in customers or callers with professionalism and courtesy.

Query Resolution

  • Address customer inquiries, provide accurate information about products or services, and escalate issues when necessary.

Communication Handling

  • Manage incoming and outgoing calls, emails, or basic documentation as required.

Support Coordination

  • Coordinate with internal teams to ensure prompt service delivery and customer satisfaction.

Record Maintenance

  • Maintain logs, reports, and records related to customer visits, complaints, or follow-ups.

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