As a Customer Care Representative, you'll be the friendly and helpful voice of our company, making sure every customer feels valued and understood. You'll play a key role in building strong relationships by providing excellent support and solving problems with a positive attitude. We're looking for someone who genuinely enjoys helping people and can make a real difference in their day. Key Responsibilities: Be the first point of contact for customers, answering questions, providing information, and guiding them through our services or products. Listen carefully to customer issues, troubleshoot problems, and find effective solutions to ensure their satisfaction. Clearly explain complex information in an easy-to-understand way, whether through phone, email, or chat. Accurately document customer interactions and details in our system. Work closely with colleagues and other departments to address customer needs and improve overall service. Required Skills You're a great listener and can speak and write clearly Comfortable using computer systems and software to manage customer interactions. You genuinely enjoy helping people and are committed to providing outstanding service You're good at figuring things out and finding solutions to challenges You can handle difficult situations with a calm and professional demeanor. Work Model & Benefits Afternoon Shift Sat and Sun weekly off Hybrid job: 2 days in office, 3 days WFH Freshers are welcome Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Application Question(s): Do you have your own laptop? Are you comfortable working from our JP Nagar 4th Phase office? Would you be open to occasional Outstation or International business travel? Do you have a passport?

We are seeking a results-oriented and self-reliant Sales Executive to join our growing team. This is a critical "hunter" role for an individual who thrives on autonomy and possesses a proven track record of end-to-end sales closure. You will be directly responsible for generating your own leads, nurturing prospects, and driving the entire sales cycle from initial contact to contract signing. If you are a true self-starter with a strong entrepreneurial spirit and an unwavering commitment to sales targets, this is an excellent opportunity for you. Key Responsibilities: Lead Gen : Proactively identify, research, and target new business opportunities within various industries through cold calling, email campaigns, networking, social selling, and other innovative outreach strategies. Sales cycle management : Own and manage the entire sales process from initial outreach, qualification, solution presentation, proposal development, negotiation, to final contract closure. Client Needs Analysis : Conduct thorough discovery calls and meetings to understand client business challenges, objectives, and technical requirements. Solution Presentation : Effectively articulate and demonstrate the value proposition of our IT services (website development, mobile app development, custom software solutions, IT consulting, etc.) tailored to specific client needs. Proposal Development : Prepare compelling and customized sales proposals, presentations, and quotations. Target Achievement : Consistently meet and exceed individual sales targets and KPIs. Skills Strong background in B2B sales and lead generation. High level of proficiency in prospecting tools and CRM software. Ability to understand complex technical concepts and translate them into business value for clients. Adaptable and able to thrive in a fast-paced, dynamic environment. If you are a driven sales professional who thrives on independence and the challenge of end-to-end sales, we encourage you to apply. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Application Question(s): Do you have your own laptop? Are you comfortable working in evening shift? Are you comfortable working from our JP Nagar 4th Phase office?

We are seeking a results-oriented and self-reliant Sales Executive to join our growing team. This is a critical "hunter" role for an individual who thrives on autonomy and possesses a proven track record of end-to-end sales closure. You will be directly responsible for generating your own leads, nurturing prospects, and driving the entire sales cycle from initial contact to contract signing. If you are a true self-starter with a strong entrepreneurial spirit and an unwavering commitment to sales targets, this is an excellent opportunity for you. Key Responsibilities: Lead Gen : Proactively identify, research, and target new business opportunities within various industries through cold calling, email campaigns, networking, social selling, and other innovative outreach strategies. Sales cycle management : Own and manage the entire sales process from initial outreach, qualification, solution presentation, proposal development, negotiation, to final contract closure. Client Needs Analysis : Conduct thorough discovery calls and meetings to understand client business challenges, objectives, and technical requirements. Solution Presentation : Effectively articulate and demonstrate the value proposition of our IT services (website development, mobile app development, custom software solutions, IT consulting, etc.) tailored to specific client needs. Proposal Development : Prepare compelling and customized sales proposals, presentations, and quotations. Target Achievement : Consistently meet and exceed individual sales targets and KPIs. Skills Strong background in B2B sales and lead generation. High level of proficiency in prospecting tools and CRM software. Ability to understand complex technical concepts and translate them into business value for clients. Adaptable and able to thrive in a fast-paced, dynamic environment. If you are a driven sales professional who thrives on independence and the challenge of end-to-end sales, we encourage you to apply. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Application Question(s): Do you have your own laptop? Are you comfortable working in evening shift? Are you comfortable working from our JP Nagar 4th Phase office?

We are seeking an accomplished Senior IT Sales Strategist with 10+ years of IT service sales expertise to guide, refine, and elevate our sales team’s performance. The ideal candidate will have a proven track record in high-performance sales leadership, coaching, and team development . In this role, you will conduct daily 1-hour mentoring sessions (remotely) to assess sales strategies, identify improvement areas, and ensure the team operates at maximum efficiency. You will provide constructive feedback, reinforce best practices, and work closely with management to optimize performance . Key Responsibilities ✔ Conduct daily 1-hour coaching sessions (via call) to review sales tactics, pipeline progression, and deal-closing techniques. ✔ Evaluate individual and team performance , identifying skill gaps and recommending actionable improvements. ✔ Offer expert guidance on objection handling, negotiation, and client engagement strategies. ✔ Collaborate with sales leadership to align coaching with business objectives and KPIs. ✔ Motivate and inspire the team to exceed targets while maintaining a culture of accountability. ✔ Provide structured feedback to management on team dynamics, strengths, and development opportunities. Required Skills & Experience ✅ 10+ years in IT services sales (enterprise software, cloud, cybersecurity, or consulting preferred). ✅ Proven leadership experience —has successfully trained, mentored, or managed sales teams. ✅ Strong analytical skills —able to diagnose inefficiencies and implement corrective strategies. ✅ Exceptional communication —provides clear, constructive, and impactful feedback. ✅ Availability for daily 1-hour sessions (flexible timing, including evenings). You are someone with a minimum of 10+ years of robust, hands-on experience specifically in IT Service Sales. This is non-negotiable. Cloud Services: IaaS, PaaS, SaaS, Hybrid Cloud, Cloud Migration, AWS, Azure, GCP. Cybersecurity Solutions: Endpoint security, network security, data protection, compliance, managed security services. Managed IT Services: Helpdesk, network monitoring, infrastructure management, IT outsourcing. Software Development Services: Custom application development, web/mobile app development, system integration. IT Consulting: Digital transformation, IT strategy, business process re-engineering. Data & Analytics Services: Business intelligence, big data solutions, data warehousing. Proven track record of exceptional individual sales performance selling complex IT services solutions to B2B clients Up-to-date knowledge of current IT industry trends, emerging technologies, competitive landscape, and client buying behaviors. Job Type: Part-time Expected hours: 5 per week Application Question(s): Do you possess 10+ years of in-depth IT sales experience? Have you directly managed and taken full accountability for an IT sales team's performance?