Customer Care Executive

We're looking for an energetic person to join our team as a Customer Service executive. You'll be the first person our customers talk to. Your job will be to answer their questions and help them with any problems so they feel good about our service.

Freshers welcome

Job Profile:

• You'll talk to customers using phone, email, online chat, or social media. Always be friendly and helpful, and answer them quickly.
• Listen to customer problems, figure out what's wrong, and help them fix it.
• Give customers correct and full information about our products, services, and company rules.
• Accurately document all customer interactions and resolutions in the CRM system.
• Gather customer feedback and share insights with the team to help improve services and processes.

Requirement

• 0-2 years of experience in a customer-facing role
• Excellent verbal and written communication skills in English
• Basic computer literacy, including experience with email, web browsers, and Microsoft Office
• You should be a friendly, patient person who understands others.
• You should be able to think logically and solve basic problems.
• Able to work in a busy environment and do a few things at once.
• A hard worker who shows up on time and is dependable.

What We Offer You

• Good pay and benefits.
• Full training to teach you everything you need to know.
• Chances to grow your career and move up in the company.
• A friendly team that supports each other.
• You'll get to help many different types of customers and do work that feels good.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Do you have your own laptop?
• Do you have passport?
• Are you open to domestic and international business trips?
• Are you comfortable working full time from Koramangala Office?

Work Location: In person