2836 Business Operations Jobs - Page 33

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Associate within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Understand and gain experience in payment, deposit, and liquidity products, with sound knowledge of Swift Payments/ISO/Wire Payments or Alternate payments. Take ownership and accountability to deliver business goals, executing to achieve specific desired results. Provide end-to-end management of multiple large-scale projects across ECCO Applications, managing scope, business benefits, project plans, timelines, identifying & resolving issues, risks, dependencies, and generating MIS. Ensure effective internal communications among all the work streams and stakeholders, ensuring all are engaged. Manage client relationships to deliver consistent, excellent client experience. Partner with different stakeholder groups to elicit business requirements and processes. Manage forums for project updates and project scorecards. Partner with business leads to compile business requirements and provide leadership to drive delivery. Develop operating models, including assessing operating model considerations and documenting flows and touchpoints. Create training material and manage training sessions for users. Communicate and present excellently, with strong organizational skills, including the ability to prioritize and manage multiple activities, detail-oriented. Think analytically and logically to understand and analyze complex business processes. Analyze and resolve project-related risks/issues and follow through with set objectives. Ensure sufficient internal controls and procedures to minimize risk, driving the risks and controls agenda. Required Qualifications, Skills and Capabilities Bachelors degree Full understanding of Treasury Services business, operations, and technology strategy Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint Presentation of business updates to Senior LOB Executives Has at least 10 years Cash Operations/Product experience and in leadership roles Preferred Qualifications, Skills and Capabilities Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Ability to operate with an ownership mindset. Strong understanding of different development methodologies (e. g. , Agile, SCRUM, Waterfall) Change management / Business analysis experience. master s degree in finance and/or Technology preferred. Technical knowledge and experience is a plus.

You will lead the research and development of generative models supporting a chatbot oriented towards enterprise users. You will use Large Language Models (LLMs) to understand user queries in natural language, comprehend and translate them into executable data queries, and provide insightful responses. The engineer will help our company use AI to empower data-driven decisions and refine information access for team members. You will be measured by the response accuracy, user adoption, and the chatbots ability to address diverse requests and inquiries. Core Responsibilities Research, evaluate , and adopt appropriate foundational models for the chatbot, in consideration of performance, cost, and enterprise requirements. Document model architectures, algorithms, and development processes for team collaboration and future reference. Develop and implement techniques such as prompt engineering, in-context learning, supervised fine-tuning, reasoning, and agentic frameworks to improve the LLMs performance for data query generation and contextual response. Develop the end-to-end model development pipelines, integrating with the data warehouse and other relevant front/back-end systems through collaboration with data/software/platform engineers. Establish fact-grounding and model evaluation frameworks, metrics (component and execution accuracies), benchmark dataset (Spider, In-House datasets , etc ) to ensure the system accuracy, reliability, and ability to handle diverse user queries and edge cases. Stay updated on the latest advancements in LLMs and GenAI, exploring innovative approaches to enhance the chatbot capabilities and user experience. About You Bachelors or Masters degree in Computer Science, Machine Learning, Data Science, or a related field. 5+ years of experience developing and deploying LLM-based applications, including a practiced understanding of natural language processing concepts and techniques. 5+ years of experience with hands on programming languages such as Python 5+ Years of experience with deep learning frameworks (e.g., TensorFlow, PyTorch), including familiarity with the LLM application production ecosystem and cloud computing platforms. 3+ Years of experience collaborating with an Engineering team, Including: fine-tuning and in-context learning methodologies to enhance LLM performance. 2+ Years of experience checking and addressing hallucination problems by applying internal knowledge base and incorporating human feedback

MariaDB is making a big impact on the world. Whether you re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan, or ordering takeout - MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Opportunity Were looking for a passionate, curious, and highly skilled Data Analytics Engineer whos excited by the chance to build cutting-edge analytics solutions and significantly impact MariaDB s future. If youre someone who loves diving deep into data, experimenting with new technologies, and pushing yourself to grow both professionally and personally, this role offers a huge playground for your talents and ambitions. This position is not just about excellent compensation its an opportunity to set yourself up for future leadership roles, exploring and owning challenging projects from end-to-end, and working alongside a collaborative, innovative global team. Responsibilities Fully own and independently drive analytics projects from initial stakeholder collaboration and requirement gathering to technical implementation, in-depth analysis, and actionable insights. Write clean, efficient, and scalable production-grade code primarily using SQL and Python, while exploring and integrating the latest tools and technologies. Architect, develop, and optimize sophisticated data pipelines, integrations, and analytics infrastructures, including working with Kubernetes, Docker, and cloud-native platforms. Create impactful dashboards and interactive visualizations using Looker Studio, Tableau, or Power BI that clearly communicate your findings to technical and non-technical stakeholders. Conduct advanced segmentation and cohort analyses to uncover deep customer insights and strategic business opportunities. Collaborate closely and effectively with marketing, product, sales, and engineering teams to deliver strategic, data-driven recommendations. Monitor and evaluate key business KPIs related to customer satisfaction, retention, acquisition, and revenue growth. Leverage modern AI-driven tools (e.g., Cursor, GitHub Copilot) to enhance productivity and analytical capabilities. Present your insights and strategic recommendations compellingly to senior management and across diverse stakeholder groups. Continuously explore, learn, and stay ahead of industry trends, analytics methodologies, and technological advancements. Qualifications Bachelors degree or equivalent in Data Science, Computer Science, Engineering, or related fields. 5+ years of robust experience in data analytics, business intelligence, and data integration. Advanced proficiency in SQL and Python, with a strong capability to integrate data from various sources. Solid experience with data visualization tools such as Looker Studio, Tableau, or Power BI. Expertise with relational databases (MariaDB, MySQL, PostgreSQL), NoSQL databases (MongoDB), and cloud-based data warehouses (BigQuery, Snowflake). Strong understanding of modern software architecture, containerization, and deployment (e.g., Kubernetes, Docker). Experience with Next.js and FastAPI is a plus, as well as familiarity with Jupyter Notebooks. Excellent stakeholder management, communication, and presentation skills. Curiosity and enthusiasm for leveraging emerging AI technologies and analytical techniques. Excellent overall understanding of business operations; broad, systems-level thinking is essential. Highly self-motivated, organized, detail-oriented, and ready to thrive independently in a dynamic environment. Location Sofia, Bulgaria, or Bangalore, India - (Hybrid Role) What s in it for you Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more. Salaries for candidates outside the U.S. will vary based on local compensation structures. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB s total rewards package, which (subject to eligibility requirements) may include health insurance, life, and disability insurance, funds toward professional development resources, paid holidays, and parental leave, just to name a few! How to Apply If you are interested in this position, please submit your application along with your resume/CV. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes. MariaDB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are looking for a skilled Oracle Fusion Specialist (or Consultant/Manager) to join our dynamic team. You will be responsible for managing and optimizing our ERP systems, ensuring their integration with various business functions. This position requires a deep understanding of ERP solutions, strong analytical skills, and the ability to support end-users with system implementation, troubleshooting, and improvements. Key Responsibilities: Oracle Fusion Oversee the daily operations of the ERP system to ensure all business processes are running smoothly. Coordinate with different departments to ensure ERP data is aligned with organizational goals and processes. Manage system configurations, updates, and customizations. Conduct regular system audits to ensure data integrity and compliance. FIN, SCM, CRM, PPM & HCM in scope User Support and Training: Provide training and ongoing support to end-users for effective use of ERP systems. Troubleshoot user issues and offer solutions for any system or process-related challenges. Develop training materials and conduct sessions for new hires or team members unfamiliar with the system. Implementation & Integration: Work closely with project teams to implement ERP solutions, ensuring alignment with business objectives. Lead the integration of ERP with other business tools and software Assist in system upgrades and migrations, ensuring minimal disruption to business operations. Need knowledge in P&L and other org level reporting Customization & Reporting: Collaborate with business leaders to design custom reports and dashboards to meet the needs of different teams. Assist in the customization of ERP modules to improve efficiency and business workflows. Analyze data for process improvement opportunities and propose solutions. Project Management: Support project teams in the rollout of ERP initiatives from start to finish, ensuring timelines and budgets are adhered to. Work with vendors and third-party consultants to ensure smooth system integrations and updates. Monitor project progress, address challenges, and report on progress to senior management. Continuous Improvement: Stay up-to-date on ERP trends and new technologies to ensure the organization benefits from the latest system improvements. Conduct post-implementation reviews to evaluate system performance and identify areas for optimization. Qualifications: Bachelors degree in Business Administration, Information Systems, Computer Science, or a related field. Proven experience working with ERP systems - Oracle Fusion Strong understanding of business processes such as finance, supply chain, HR, manufacturing, or sales. Previous experience in implementing or upgrading ERP systems is a plus. Strong problem-solving and analytical skills with an ability to troubleshoot issues. Excellent communication skills, both written and verbal, for interacting with various stakeholders. Project management experience is desirable. Certification in ERP software or related training Preferred Skills: Experience with specific ERP - Oracle Fusion Knowledge of SQL or other database management systems. Familiarity with cloud-based ERP solutions and integration with other cloud tools. Ability to understand and translate business requirements into system configurations.

The role holder will serve as a delegate Risk Steward for Financial Reporting and Tax Risk in HSBC. In this capacity the role holder should support in challenging the first line Process, Risk and Control owners to ensure that risk management activities are working effectively. This includes the following activities as per the Group s Risk Management Framework: Provide subject matter expertise, advice, guidance, and effective challenge to Process, Risk and Control Owners; Support in setting the Risk Appetite, and oversee risk appetite monitoring; Development, own, and monitor a comprehensive set of clear and concise policies that outline the key principles and minimum requirements applicable to the management of the risk, and monitor compliance; Report on the risk and control profile, including impacts of external environment changes, emerging risks and changes to the business strategy; Work with the businesses and functions to understand the impact of emerging risks that require changes to controls, resources and business operations to ensure they remain within appetite; Support definition of the Risk and Control Library, including minimum control standards, with input from Risk Owners, and Control Owners, specifying key risks and key controls and providing guidance on continuous monitoring expectations Recommend Risk and Control Assessment (RCA) scoping, and challenge where this is not appropriately applied; Challenge Risk and Control Owners on risk and control management, including inherent risk, residual risk, control effectiveness ratings, issues, actions and events; and Review, challenge and agree the Financial Reporting and Tax Risk assurance plan. This will include identifying where target or demand based assurance is required. Requirements Exceptional drive, commitment and focus in operational excellence Relevant Finance and Control knowledge and experience working in multiple legal entities Detailed understanding of the Finance operating model at Group, Business and Country levels Proved experience leading, implementing and/or improving end-to-end processes Solid leadership skills with experience in managing people in a large matrix organisation Ability to work in fast-paced environment with proven ability to handle multiple outputs at one time Strong interpersonal and negotiation skills, with experience in a complex global environment Expert knowledge of Financial Reporting and Tax Risk compliance procedures Thorough understanding of HSBC s activities, products, processes and systems Experience of working with Enterprise Risk Management, Internal and External Audit Excellent business writing skills Excellent communication, presentation and influencing skills

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Summary: The Transformation Consultant plays a key role in leading and managing business transformation initiatives across the organization or for clients. This position entails evaluating existing procedures, seeing areas for improvement, putting strategic adjustments into place, and making sure that new systems, technologies, or methods of operation are adopted smoothly. The ideal applicant has extensive experience managing change in intricate, cross-functional settings and is very analytical and people-oriented. Key Responsibilities: Lead and deliver end-to-end business transformation initiatives, aligning strategic objectives with process, technology, and people solutions. Analyze and redesign core transactional processes, including mapping of upstream and downstream workflows to identify and eliminate inefficiencies and enhance value delivery. Drive Lean Six Sigma initiatives /projects , applying structured problem-solving techniques to identify root causes, reduce waste, and improve process performance. Partner with cross-functional stakeholders (IT, HR, Operations, Finance, etc. ) to ensure alignment, engagement, and adoption of transformation programs. Facilitate workshops, training sessions, and coaching engagements to build organizational capability in continuous improvement and change resilience ( conduct Lean 6 SIX SIIGMA training . Support the development and execution of change management strategies, communication plans, and stakeholder engagement roadmaps Utilize data-driven insights to inform decisions, measure outcomes, and monitor progress against key performance indicators (KPIs). Manage project timelines, deliverables, and risks using project management best practices and tools Promote a culture of continuous improvement by embedding lean thinking and performance excellence into day-to-day operations. Stay updated on industry trends, methodologies (Agile, Lean, Six Sigma), and digital tools that support business transformation. Key Skills & Competencies: Strong ability to break down complex problems, analyze data, and develop actionable, high-impact solutions Excellent communication and interpersonal skills, with a proven track record of managing and influencing stakeholders at all levels Deep understanding of business operations across processes, with domain expertise in Finance & Accounting , transactional processing functions Demonstrated success in leading multi-disciplinary teams and managing change across dynamic environments Skilled in applying project management and change management principles ( Lean 6 Sigma ) to ensure initiative success and sustainable adoption Strong grasp of process optimization, automation technologies, and digital transformation trends. Ability to operate effectively in complex organizations, building alignment and driving consensus across diverse groups. Proficient in tools like MS Excel, PowerPoint, Visio, and project tracking software Experience / Knowledge in ISO Standards is desirable. Qualifications: Any degree with 12 + years of experience in business transformation, management consulting, or related domains with a proven track record of delivering impactful change Lean Six Sigma (Black Belt) is mandatory. Exposure to digital transformation initiatives (AI, RPA, ERP implementation, cloud migration, etc. ) .

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Title: Senior Transformation Analyst Location: Kochi Job Summary: We are seeking an experienced Senior Transformation Analyst to join our team. The successful candidate will play a key role in driving business transformation initiatives across the organization, focusing on process improvement, operational efficiency, and cultural change. This role will require collaboration with various stakeholders, including senior leaders, business units, and external partners. Key Responsibilities: 1. Develop and implement transformation strategies and plans to achieve business objectives. 2. Analyze business processes, identify areas for improvement, and design new processes and procedures. 3. Collaborate with stakeholders to assess organizational readiness for change and develop strategies to address gaps. 4. Design and deliver training programs to support transformation initiatives. 5. Develop and manage business cases, including cost-benefit analyses and ROI calculations. 6. Identify and mitigate risks associated with transformation initiatives. 7. Develop and maintain relationships with key stakeholders, including senior leaders and external partners. 8. Stay up-to-date with industry trends and emerging best practices in transformation and change management. Requirements: 1. Any degree & minimum 6+ years of experience in transformation, change management, or related field. 3. Proven track record of driving business transformation initiatives and achieving desired outcomes. 4. Strong business acumen and understanding of business operations. 5. Excellent communication, presentation, and interpersonal skills. 6. Ability to work collaboratively with cross-functional teams. 7. Strong analytical and problem-solving skills. 8. Experience with transformation methodologies and tools (e. g. , Lean, Six Sigma, Agile). 9. Familiarity with change management frameworks and methodologies. Mandatory Requirements: 1. Lean Six Sigma (Green / Black Belt). 3. Experience with digital transformation initiatives and emerging technologies. 4. Familiarity with project management methodologies and tools. .

Oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product , focusing on accelerating benefits and minimizing risk during deployment People / team management role within the projects / programmes they work on with line or assignment management responsibility for a group of more junior resources within their resource pool (as related to their job family). Alongside project delivery responsibilities Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Gain a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope Coordinates requirements gathering, documentation, prioritization and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilises financial skills to develop a high level business case, considering investment and high level benefits Architects complex, large-scale (e. g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders Leads end-to-end change journey and validates mitigation plans Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Manages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plans Manages and endorses team engagement initiatives, fostering an environment which encourages learning and collaboration to build a sense of community Creates environments where only the best will do and high standards are expected, regularly achieved and appropriately rewarded; encourages and supports continual improvements within the team based on ongoing feedback Develops a network of professional relationships (within Digital Platforms and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers Support the PMO and Consulting Leadership team with supply management / resourcing pipeline and scheduling. Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience Requirements Expert knowledge of Business Transformation Frameworks, Agile methodologies and best practice techniques Advanced Business analysis, requirements gathering and design techniques Advanced Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Previous experience of Digital Product Management. Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions An entrepreneurial drive, with the ability to deconstruct and solve problems Experience in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams Experience with the range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management. SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage. Good communication skills for navigating through business requirements, differences of opinion on approach. Proven ability to build strong relationships across stakeholder groups. Excellent understanding of the bank s risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML sanctions), fraud, risk

We are seeking an experienced SAP Delivery Manager to lead end-to-end service delivery across transformational SAP projects and Application Management Services (AMS). This senior role requires 15-18 years of experience in managing complex SAP implementations, practice management, and multi-geography account operations with full P&L accountability. Key Responsibilities Service Delivery Leadership Oversee all business operations, people, and end-to-end service delivery processes to ensure consistent, high-quality service to clients Manage cross-functional teams across multiple geographies and drive operational efficiency Ensure SLA/KPI adherence and maintain strong client relationships throughout project lifecycle Lead transformational SAP projects including Greenfield implementations, Brownfield upgrades, and hybrid scenarios Practice & Account Management Handle multiple client accounts across different geographies with full accountability for service delivery excellence Drive SAP Practice management initiatives and standardization in operational models Manage overall cost optimization while maintaining service quality and client satisfaction Accountable for top-line growth and responsible for bottom-line profitability of assigned portfolio Team Leadership & People Management Lead and manage large cross-functional teams including SAP consultants, technical experts, and support staff Drive employee retention initiatives and performance management across global delivery teams Foster continuous learning and skill development to enhance service delivery capabilities Implement automation and process improvement initiatives to drive operational efficiency Client & Stakeholder Management Serve as primary escalation point for critical issues and complex stakeholder management scenarios Maintain executive-level relationships with C-suite clients and key decision makers Conduct regular governance meetings and strategic planning sessions with internal and external stakeholders Drive value realization discussions and ensure alignment with client business objectives Operational Excellence & Reporting Establish and maintain service delivery frameworks, quality standards, and best practices Provide comprehensive internal and external reporting on delivery metrics, financial performance, and operational KPIs Drive process improvement and simplification initiatives to enhance service delivery efficiency Implement risk management strategies and proactive issue resolution mechanisms Required Qualifications Experience & Expertise 15-18 years of progressive experience in SAP delivery management and consulting Proven track record in managing transformational SAP projects (Greenfield/Brownfield implementations) Extensive experience in SAP AMS operations and support services management Strong background in SAP Practice management and multi-account operations across geographies Demonstrated P&L accountability and experience managing business portfolios Technical & Functional Skills Deep expertise in SAP ecosystem including S/4HANA, ECC, and cloud solutions Comprehensive understanding of SAP modules: FI/CO, MM, SD, PP, QM, PM, HR Experience with SAP implementation methodologies and AMS service delivery frameworks Strong knowledge of SLA/KPI management and operational excellence practices Leadership & Management Proven ability to lead large, diverse teams across multiple geographies Strong business acumen with experience in client relationship management and stakeholder engagement Excellent escalation management and conflict resolution skills Experience in employee retention, performance management, and organizational development Education & Certifications Bachelors degree in Engineering, Computer Science, IT, or related field SAP certification in relevant modules (mandatory) Project Management Professional (PMP) or equivalent certification ITIL Foundation certification preferred Key Performance Indicators Service delivery excellence metrics and SLA compliance Client satisfaction scores and retention rates Portfolio profitability and revenue growth targets Team utilization, productivity, and employee retention rates Operational efficiency improvements and cost optimization achievements Escalation resolution effectiveness and stakeholder satisfaction Core Competencies Service delivery leadership and operational excellence Multi-geography account management and client relationship building P&L management and business portfolio accountability Process improvement, automation, and operational standardization Team leadership, people management, and organizational development Risk management, escalation handling, and stakeholder communication Location & Travel This position offers flexible work arrangements with travel requirements up to 25-30% for client engagements and global team collaboration. Educational qualification: B.E./ B.Tech. , M.B.A. Preferred

We are a leading IT Services and Consulting firm committed to delivering innovative solutions and transforming business operations. We specialize in leveraging both traditional and Agile project methodologies to ensure project delivery is efficient, effective, and adaptable to our clients evolving needs. Position Overview: We are seeking a highly skilled and experienced Project Manager to join our dynamic team. The ideal candidate will have a strong foundation in both traditional project management principles and Agile methodologies. This role requires a blend of technical understanding, leadership, and strategic thinking to manage complex IT projects from conception to completion. Responsibilities: Lead the planning and implementation of project initiatives, ensuring alignment with organizational goals and client expectations. Utilize a hybrid project management approach, blending traditional and Agile methodologies to manage project timelines, scope, quality, and budget effectively. Facilitate collaboration among project stakeholders, including clients, team members, and external vendors, to ensure clear communication and project alignment. Develop and maintain comprehensive project documentation, including project plans, progress reports, and risk management plans. Coach and mentor team members in Agile practices, fostering a collaborative and adaptive project team environment. Conduct regular project reviews and retrospectives, identifying opportunities for continuous improvement. Manage project risks and issues, implementing mitigation strategies to minimize impact on project objectives. Serve as the primary point of contact for clients, maintaining strong relationships and ensuring client satisfaction throughout the project lifecycle. Qualifications: Bachelor s degree in computer science, Information Technology, Business Administration, or a related field. Total of 8+ years of experience and a minimum of 5 years of project management experience in an IT services and consulting environment. Strong understanding and practical experience in applying both traditional project management methodologies and Agile practices (Scrum, Kanban, etc.). Proven experience in creating and managing Work Breakdown Structures (WBS), and understanding its critical role in project planning and execution. Strong proficiency in project estimation techniques, with the ability to accurately forecast project durations, required resources, and potential bottlenecks. Demonstrated ability in effective resource allocation, with a knack for leveraging team strengths and balancing workloads to meet project deadlines and objectives. Good to have Professional certification in Project Management (PMP. PMI Agile Certified Practitioner (PMI-ACP) certification is highly desirable. Excellent leadership, communication, and interpersonal skills. Strong analytical, problem-solving, and decision-making capabilities. Ability to adapt to changing environments and manage multiple priorities effectively. Why Join Us Opportunity to work on cutting-edge projects with a forward-thinking team. A supportive and dynamic work environment that encourages innovation and continuous learning. Competitive salary and benefits package, including health, vision, and dental insurance, retirement plans, and generous vacation policies. Career advancement opportunities through professional development and certifications

Serves as a key lawyer for the South Asia Cluster on all legal matters including provide legal advice, leading drafting and negotiation of commercial contracts. Provide practical, business-oriented strategic advice for all product value streams and the value chains of both the global MedTech (CE) product portfolio as well as lead all legal initiatives for Care Delivery International for the countries in scope. Provide strategic thinking and be a credible and effective legal partner for the South Asia Cluster to deliver FMEs objective. Manage and work in close partnership with a variety of stakeholders and counterparts including regulators and external counsels. Execute strategic agenda and business plans for South Asia Cluster in collaboration with the business teams, taking into account the broader geopolitical, commercial, legal, industry and regulatory nuances and framework. Manage disputes, litigious matters (e.g. patient & employee claims, investigations etc.) and regulatory investigations in for the countries in scope. Monitor and support in corporate governance looking after the corporate secretarial portfolio for the countries in scope. Provide legal support for M&A and restructuring initiatives (if any) for the countries in scope. Provide support on data privacy matters for the countries in scope and act as the data privacy officer of the respective countries. Provide proactive, strategic and tactical legal advice and support in problem resolution, working as part of a cross functional team in the respective countries on projects and initiatives. Prepare and implement appropriate policies, procedures and control mechanism to ensure sufficient guidance, training and monitor system are in place for countries in scope. Ability to identify opportunities to bring consistency and uniformity to legal work and implementation of initiatives to enhance business operations for the countries in scope. Actively participate and collaborate with the rest of the Asia Pacific and Global legal teams in protecting FME s interest and being an enabler to the business. Qualifications and Experience At least 10 years post-qualification experience in India, preferably as leading law firm or in-house legal counsel in an MNC environment Experience working on matters in other countries within the South Asia cluster is a plus Experience in healthcare or similar industry will be highly regarded in for countries in scope. Possess strong contract negotiation and communication; both written and presentation; ability to influence across all levels and simplify complex legal topics to achieve FME outcomes. A can do attitude with a curious and enthusiastic approach to work Commercially minded and solutions driven lawyer with strong work ethic and exceptional business partner focus Agility and the ability to work effectively in a global matrix organisation across geographic and functional boundaries which includes understanding of working across various timezones, when required. Ability to identify opportunities to bring consistency and uniformity to legal work and implementation of initiatives to enhance business operations Strong collaboration skills and ability to work independently as well as being part of the cross function and cross jurisdictional team; sense of humour Business-minded; strong growth mindset and agile, affinity to numbers and financial KPIs Ability to be highly organized and effective; handle multiple competing priorities Ability to see the big picture yet attention to detail

We re seeking a Project Manager to lead and drive automation and process enhancement initiatives across business operations. Someone that have exceptional project ownership, cross-functional coordination, and a sharp understanding of how to deliver business impact through structured execution. WHAT YOU LL DO: Lead end-to-end planning, execution, and delivery of automation-led projects, especially around business transactions and workflow improvements Partner closely with Product, Ops, BA, and Engineering teams to ensure clarity, alignment, and timely execution of project goals Coordinate requirements gathering, scope definition, resource planning, timelines, and stakeholder communication Track issues, bugs, and bottlenecks drive resolutions and ensure transparency through clear status updates Ensure all process documentation, SOPs, and post-deployment validations are in place Support change management and adoption across business teams Maintain project dashboards, risks/issues logs, and ensure visibility to leadership WHAT YOU LL NEED: A Bachelor s/Master s Degree with 5-7 years of experience managing functional/operational/ technical projects, ideally in BFSI, InsurTech, or process-oriented tech companies Proven track record of leading automation, transformation, or operational efficiency programs Strong grasp of project management best practices (Agile/Waterfall/Hybrid) Hands-on with tools like JIRA, Confluence, Excel/Sheets, and project tracking tools (e.g., Smartsheet, MS Project, Asana) Excellent communication, stakeholder management, and problem-solving skills Detail-oriented with the ability to juggle multiple moving parts Experience working alongside BAs, QA teams, or familiarity with basic automation concepts.

We are looking for an experienced and strategic Chief Financial Officer to oversee all financial aspects of our business operations. The ideal candidate should be able to work from our Noida office for 4 days and Meerut office for 2 days a week.

End to End Project Management from Sales to Execution of Project Work in the Services work provided by event management Firm. Basic computer related works. +Food and accommodation. 2 months probation . Salary negotiable for rise after probation. Free meal Shift allowance Over time allowance House rent allowance Employee state insurance

As a Business Head, you will be responsible for leading and overseeing the business operations to ensure efficiency and setting strategic goals for the future. You should be a competent leader who can provide guidance to enhance performance in alignment with the company's vision and culture. Your main goal will be to ensure the profitability of the company's activities in order to drive sustainable development and long-term success.,

As an Associate - Portfolio Value Creation at our company, you will be reporting directly to the Partner. Your primary responsibility will be to contribute to the creation of value within our portfolio. If you have a passion for strategic decision-making and driving growth, we encourage you to apply for this position. For the role of Senior Associate Legal, you will report to both the CFO and General Counsel. Your expertise in legal matters will be crucial in supporting the financial and legal functions of our organization. If you have a strong legal background and are looking to work in a dynamic environment, we would like to hear from you. As an Analyst in Fund and Business Operations, you will be reporting to the Head of Data and Analytics. Your role will involve working closely with data to support fund operations and business analytics. If you have a keen interest in data-driven decision-making and operational efficiency, this position could be the right fit for you. These positions are based in Mumbai and are full-time employment opportunities. If you are ready to take on new challenges and contribute to our dynamic team, please send your resume to talent@lightbox.vc. For more information on these job openings and other available positions, please visit our website at www.lightbox.vc.,

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Mandatory Skills: Business Dynamics Consulting. Experience: 8-10 Years.

vHive is looking for a highly capable and proactive Operations Manager to join our growing team in Pune. This role is central to managing and optimizing day-to-day operations tied to our digital twin product delivery , ensuring high-quality execution at scale. We are not looking for just a data analyst, we need someone with real operations leadership experience who can manage vendors, optimize workflows, and confidently make operational decisions. The ideal candidate thrives in a data-driven environment, understands the bigger picture of business operations, and brings a hands-on approach to performance tracking, process improvement, and vendor coordination. This is a high-trust position: you will take ownership of a key system used to monitor and report company-wide operational KPIs. You will be responsible for maintaining smooth operational performance and promptly raising alerts through the appropriate channels when needed. Key Responsibilities 1. Vendor Management Establish and maintain strong relationships with vendors to ensure timely, high-quality data product deliveries. Manage vendor work orders and purchase orders, ensuring compliance with service-level agreements (SLAs). Collaborate with vendors on delivery schedules and project priorities. 2. Workflow & Process Improvement Identify bottlenecks and implement enhancements to streamline workflows. Own and continuously improve the PO system for data annotation work. Develop dashboards and tools for operational visibility and issue resolution. Drive end-to-end process improvements with a focus on speed, accuracy, and scalability. 3. Performance Monitoring & Reporting Develop, monitor, and report on key performance indicators (KPIs) and SLAs. Generate insights and reports that support strategic decision-making. Track team and vendor performance to support continuous improvement efforts. Manage resource allocation to align with project timelines and quality goals. 4. Data-Driven Decision Making Use data and predictive analytics to anticipate workflow challenges and proactively address them. Collect, analyze, and present operational insights for continuous improvement. Collaborate with cross-functional teams to apply data insights across departments. 5. Leadership & Ownership Take ownership of workflow management systems and contribute to their evolution. Ensure all operational practices align with broader business objectives. Lead with confidence, especially in ambiguous or high-pressure situations.

Job Title: CTOCTO Job Code: 10571 Country: IN City: Mumbai Skill Category: India CMT Description: Division overview: Chief Transformation Office (CTO) provides project management and business analysis support across Nomura s wholesale banking functions. It is a cross regional and divisional transformation team delivering initiatives related to new regulations, implementing new infrastructure, business expansion, product roll outs and introducing banking controls. Role Overview: As a Program Manager you are responsible for driving the connected Stakeholder agenda, bringing the best capabilities for improving stakeholder experience and building and maintaining senior Stakeholder relationships. We are looking for someone with strong work ethic to join a dynamic and fast growing division, and who will play a key role in delivering firm critical projects. Role description: Lead stakeholder engagements and work streams related to the specific program or portfolio in conjunction with the CTO values and principles. Provide oversight of highly skilled project resources and project deliverables throughout the project lifecycle and help ensure timely execution of project deliverables. Apply well developed consulting skills and indepth industry and functional knowledge in the execution of assignments. Analyse current end to end system / process flows and produce clear, concise documentation. Work collaboratively with technology teams to propose strategic system / process flows which are fully documented. Establish right framework, governance, and metrics to manage the programs effectively. Help lead proposal development and other new business development activities by leveraging existing relationships with Clevel executives. Provide input into engagement decisions including work plan and timeline, project management, resource allocation and career development of staff members. Develop program strategies and plans, including stakeholder assessment, leadership alignment, organization transition, change readiness, capability transfer, and enduser training. Develop short and longterm goals, KPIs, and objectives, and develop and execute against operational plan. Managing risks and issues and taking corrective measurements. Be a mentor to the team and constantly evaluate opportunities of learning/upskilling and lead/coach the team to fulfil any gaps. Key competencies required: Understand clients needs and issues, provide solutions utilizing Nomura Group company s resources and earn the clients trust. Acquire a wide range of knowledge as an employee of Nomura and play a part in improving the company s service level and corporate value. Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations. Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values. Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization. Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions from a managerial position. Skills, experience, qualifications and knowledge required: Minimum 10+ years of experience in consulting or handling change programs within global investment banking. Have detail understanding of Wealth Management function for global investment banking. Key activities processes include Investment Products, Lending Products, Wealth Client Onboarding, Client Lifecycle, Client Risk Profiling, Suitability Checks, Investment Advisory, MI & Reporting Strong experience/understanding with Avaloq Core Platform (Modules STEX, Credit, Client Data, MIS reports, Stock exchange and payments) will be preferred ; Avaloq certification is a plus . Proven experience as a Program Manager; Thorough understanding of project/program management techniques and methods (Agile and Waterfall). Experience in managing full E2E project delivery, Front Office to Back Office architecture overhaul projects which require coordination across multiple Corporate functions and Technology partners. Excellent Knowledge of performance evaluation and change management principles . Excellent Communication, Leadership skills, Organization Skills along with experience in conflict management/ issue resolution. Experience of analysing complex business processes. Flexibility (Openness to Change) Adapts effectively to changing plans, domains, and priorities; is open and flexible when faced with changing project constraints and timelines. Expect sound understanding of standard Trade lifecycle, financial products like cash equities, bonds, listed future & Options, Loans. CFA/ FRM certification will be preferred. Detailed knowledge of all Microsoft Office products, PowerBI and Alteryx will be preferred. Attention to detail and highquality standards of documentation, processes and control environment. Deals comfortably with ambiguity Stays on target to complete goals regardless of obstacles or adverse circumstances. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

What youll be doing: Responsible for overall FTTx Sales Achievement in the defined area & Regular building connections, Planning and Monitoring the Survey team for Mapping of Cities. Key Skillset: - Strong knowledge of sales techniques and methodologies - Capability to manage, mentor, and develop team members. - Ability to stay updated with the latest market trends. - Customer Relationship Management. - Flexibility to adapt to changing market conditions and business needs. What youll bring to the team: Job Code: SA01 - Responsible for executing key and major initiatives in the following areas: a. Driving distribution targets for FTTx according to guidelines. b. Implementing channel management strategies to cover gaps in market servicing and outlet coverage. - Setting an example by actively engaging with key users to strengthen the user contact program. - People management: Reviewing and appraising team performance against Key Result Areas (KRAs). - Coordinating with internal departments to ensure successful rollout of FTTH connectivity. - Handling new order bookings and installations for customers in connected buildings. - Managing business operations through multiple Area Sales In-charges and business team members. - Identifying and finalizing priority areas in the city for network deployment. - Planning material and manpower deployment for new area rollouts. Requirements What all qualifications do we expect: Were looking for someone with a decent educational background. - Education requirements: Graduate/ Masters - Experience: Minimum 6 years experience in Sales & Acquisition, overall, 8-10 Years of experience preferably in the telecommunications industry. Join us as: - Grade M4 - Where at Business location - Reporting To - GM - Sales - Your Function Sales - Your Reportees - 3 - 4 ASI - Hussle Period Minimum 8 productive hours a day and 6 days a week - Job Type Permanent What policy, compliance we follow: - Safeguard the organizations processes and policies. - Strict adherence to SOP and the defined processes - Encourage consistent and continuous compliance is followed by all employees and vendors with safety and regulatory requirements, standards, and protocols. - Confirm your actions are compliant as per Information Security Policy.

Location: Mumbai, Hyderabad, Kolkata Department: Business Operations Type: Full-time Consulting (In Office) Responsibilities: Oversee a team of Field Health Coaches and ensure they are present, active, and effective at their assigned clinics. Visit clinics regularly to check on operations, guide the team, and observe how the program is being delivered. Train and coach team members on how to engage with patients, use the app correctly, and follow program protocols. Track daily performance metrics such as clinic attendance, number of patients engaged, data quality, and report submissions. Address any issues or roadblocks faced by coaches on the ground whether related to clinics, technology, or workflow. Build and maintain strong relationships with doctors and clinic staff to ensure long-term support for the program. Make sure team members follow clinic schedules, use the tools properly, and communicate clearly with patients. Support regular performance reviews and help plan training refreshers or corrective actions when needed. Education: Bachelor s degree in Life Sciences, Nutrition, Pharmacy, Nursing, Healthcare, or any related field. Experience Required: 2 4 years of experience in a field operation, team handling, or health program role. Previous exposure to working with healthcare professionals, clinic operations, or wellness programs is helpful. Experience managing field teams or supervising in-person engagement activities is a plus. Skills: Strong people and team management skills Good communication and interpersonal abilities Comfortable with field travel and daily clinic visits Practical problem-solving approach Ability to coach and guide teams effectively Confident using mobile apps and basic digital tools Organized, dependable, and responsive ","

Location: Mumbai, Hyderabad, Kolkata Department: Business Operations Type: Full-time - Consulting (In Office) Responsibilities Ensure active presence at assigned clinics as per the weekly schedule. Engage directly with patients by utilizing a kiosk, leverage effective communication to engage and assist patients in completing their health assessments. Collect and enter patient health information into the mobile app with their consent. Generate and provide patients with a health report to take to their doctor consultations. Effectively communicate and explain the nutrition program to patients in a clear, approachable manner. Work with focus on helping patients but without influencing product prescriptions. Lead positive relationships with assigned clinic staff. Education: Bachelor s degree or diploma in any of the following disciplines: Nutrition or Dietetics Relevant health or wellness certifications are an advantage. Experience Required: 2 to 3 years of experience in healthcare, wellness, or nutrition-related fields. Prior experience in patient-facing roles or clinic settings is preferred. Skills: Strong Communication Skills: Ability to explain complex information in a simple and engaging manner to patients. Interpersonal Skills: Comfortable interacting with patients, doctors, and clinic staff in a professional and approachable manner. Attention to Detail: Accurate data entry and the ability to follow health assessment protocols carefully. Stakeholder Management: Capability of engaging and managing key stakeholders (including clinic staff and doctors), maintaining positive, professional relationships to ensure smooth clinic operations and patient care. ","

As an Operations Research Analyst at Kiana AI, you will apply advanced analytical and mathematical techniques to solve complex problems and improve operational efficiency. You will work closely with cross-functional teams to identify areas for improvement, develop optimization models, and implement solutions that enhance our business processes. Requirements Key Responsibilities: Conduct quantitative analysis and modeling to optimize business operations and decision-making processes. Develop and implement optimization models, simulations, and algorithms to solve complex problems. Analyze data to identify trends, patterns, and areas for improvement. Collaborate with stakeholders to gather requirements and define project objectives. Present findings and recommendations to management and other stakeholders. Monitor and evaluate the performance of implemented solutions to ensure effectiveness. Stay up-to-date with the latest advancements in operations research and analytical techniques. Qualifications: Bachelor s or Master s degree in Operations Research, Industrial Engineering, Applied Mathematics, or a related field. Ph.D. is a plus. Proven experience in operations research, optimization, and quantitative analysis. Strong proficiency in programming languages such as Python, R, or MATLAB. Experience with optimization software and tools (e.g., CPLEX, Gurobi). Solid understanding of statistical analysis, mathematical modeling, and simulation techniques. Excellent problem-solving skills and attention to detail. Strong communication and presentation skills to convey complex findings to non-technical stakeholders. Ability to work independently and as part of a team. Preferred Skills: Experience in a specific industry (e.g., healthcare, finance, logistics) is a plus. Familiarity with data visualization tools (e.g., Tableau, Power BI). Knowledge of machine learning and AI techniques. About the Company Kiana AI is a leading generative AI consulting firm dedicated to helping businesses harness the power of artificial intelligence to drive innovation and success. We are seeking a skilled Operations Research Analyst to join our team and contribute to optimizing our operations and decision-making processes.

Articulates or translates complex information in clear, meaningful and structured way to suit audience. Often acts as an expert across multiple projects simultaneously, owning features and guiding the teams on their requirements gathering, design, change or implementation approach. Be responsible for implementation management, including planning, controlling and reporting on implementation of the change product . Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively. Be responsible for change planning and audience analysis; through to designing and delivering change interventions (eg communications, training, support, organisation alignment); and tracking and taking actions on change readiness, requirements: 8+ years of experience in business analysis and most recent experience preferably in the banking and financial domain. Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects. Promote Agile ways of working, and manage requirement life cycle and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry. Strong knowledge of banking fraud domain and has been part of a fraud engagement Good knowledge of different types of frauds pertaining to outbound and inbound payments, cards Good knowledge of a banking fraud product (SASEFM, Feedzai etc) Adapt and adhere to the HSBC s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution. Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user. Effective communication, inter-personal and negotiating skills. Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools. Create required artefacts and to expected standard (eg Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability) Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product. Use of customer, product, and operational procedural insights to optimise experience and propositions. The following additional skills would be advantageous: - Certified Business Analysis Professional (CBAP) If not held, you would be expected to work towards the qualification - Agile Certifications - Design Thinking

Are you interested in launching the next generation of Amazon sites in IndiaDo you want to be part of the ongoing growth and expansion of Amazon s infrastructureThe IN-Engineering Services Team is seeking an experienced Amazon Operator or Program Manager to join the IN-Launch Team to support the expansion of operation sites in India. The Launch Program Manager is a key player in the end-to-end delivery of the complex challenge of launching new buildings, driving improvements and standards to enable new buildings to achieve benchmark rates while ramping to meet network capacity. In this role, you will influence a team comprising of General Managers, Senior Operations Managers, Operation Managers, Change Ops manager, Area Managers, Project Managers, Process SMEs, Design Engineers, Real Estate, RME, CP as we'll as representatives of various key stakeholder teams including Supply Chain & Transportation, WHS, WFS, L&D, ICQA, EHS, Legal, L&P, ER, Finance and many others. This role calls for an individual who is operationally knowledgeable, structured, confident and professionally and socially adept to earn credibility and trust with customers and stakeholders at various levels of the organization, keeping an open mind, sense of humor, multi-tasking, ability to manage and deal with constant change, a drive-and-ambition and ability to deal with ambiguity will help you'remain innovative in our culture. In order to be successful in this position, you need to be comfortable interfacing and driving various BU s launches, including INFC, IXD/RC, DRCC, SDC, SC, AMZL, GSF, QC & 3P launches for respective BU s. This will be an exciting opportunity for you if you possess a high level of autonomy and integrity while managing a variety of job responsibilities. You will be part of a high functioning team that is interconnected and supportive of each other to help complete multiple, complex and high capital projects simultaneously. The individual will be responsible for entire region (IN Network Operate in 3 Regions, North & East , South and Central and West ). The role will be based out of 3 regions with up to 50% of time on job travel across states. This is the fusion of strategical as we'll as tactical during full cycle of launch. Is structured and organized, to plan the use of resource and labor to meet deadlines. Has strong interpersonal skills, to motivate and lead core teams working on launch. Has strong communication skills to build relationships and identify with stakeholders across the organization. Is able to use their initiative and make decisions under pressure. Has the ability to seek opportunities to drive year on year performance and process improvements Will compile, manage and report on weekly launch metrics and be responsible for leading many high-profile meetings to align on launch requirements. Has the ability to learn fast and adapt quickly to changing circumstances. Has operational skills and experience. Can work closely with core team from operational and construction sites. Setup mechanism for tracking overall launch, support function 4M and signage delivery system. Drive learnings and adhoc requirements through CM mechanism from respective stakeholders. Can work independently to solve problems and drive actions with a variety of stakeholders. Monitors and reports on the progress of all launch activity within the site project including significant milestones and any conditions which would affect project schedule. Should be able to ask Why and request details in regards to the impact of any changes requested by different teams. Is capable of taking accountability while providing status, asking for help, and immediately escalating issues and problems as necessary. Should be able to coordinate activities while onsite as we'll as from the office. Possesses a broad technical background and has the ability to roll up their sleeves and jump in to support, along with Coordinating the activities of different functions and act as the anchor or single point of contact for the launch process A day in the life End-to-End project coordination, managing multiple stakeholders to ensure all Road to Launch tasks are completed as per program Managing Launch calls with regional teams, documenting key actionable and ensure closure of key points. Ensuring support function 4M cycle completion as per process. Ensuring all function signage cycle completion as per process. Ensure 5S marking BOQ closure as per site requirement. Coordinate with RE for site selection process as per SLA and POR NBD with SIM mechanism in place. Ensure TAX registration process and support seller onboarding process as per Launch tenets. Ensuring overall site readiness through thorough composite reviews and effective communication on in-flight changes Post launch lessons learned sessions to drive year-on-year improvements Managing continuous improvement in 4M, Playbook, Signages and launch mechanism. 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Experience implementing repeatable processes and driving automation or standardization 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field PMP