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2.0 - 7.0 years
16 - 17 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Key Responsibilities: Lead and Execute Strategic Projects: Drive end-to-end ownership of key business initiatives focused on growth, efficiency, and innovation. Data-Driven Decision Making: Use SQL and Excel to analyze large data sets, identify trends, and extract actionable insights to inform project direction and success. Stakeholder Management: Collaborate effectively with cross-functional teams including operations, analytics, product, and business teams to align on goals and drive execution. Performance Monitoring: Develop and manage dashboards, trackers, and scorecards to monitor business KPIs and project impact. Process Improvement: Identify bottlenecks and opportunities for optimization; create and implement solutions for long-term scalability. Reporting & Communication: Build and maintain regular reporting cadences for leadership and relevant stakeholders, simplifying complex data into clear narratives. Planning & Reviews: Conduct regular reviews of key performance metrics and adapt project plans based on insights and business needs. Automation & Efficiency: Build or support the creation of self-serve reporting tools to reduce dependency and improve decision turnaround time. Desired Skills : Bachelors degree in Engineering, Business, or a related field. 2+ years of experience in project management, strategy, business operations, or analytics. Strong proficiency in SQL and Excel (mandatory). Excellent communication, planning, and organizational skills. Ability to work independently in fast-paced and ambiguous environments. High ownership mindset with a focus on execution and outcomes. Experience with Power BI or other data visualization tools is a plus Strong analytical thinking with a passion for solving real business problems.
Posted 4 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Mumbai
Work from Office
Operations Associate, Project Owner - Vera Solutions Operations Associate, Project Owner Annual Compensation: 1,605,400 Check out our values-driven benefits below! Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We re a self-motivated, creative group that encourages all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision. Position Overview As an Operations Associate, you will be a driving force for a positive, productive, and engaging work environment at Vera Solutions. We are looking for great people, with great ideas, who want to continue to propel Vera to the next level of growth. This role requires rapid iteration we make an improvement, roll it out, and move on to creating the next solution. Your focus will change from week to week and month to month but your time will always be centered on making Vera a stronger company and an even better place to work. Key skills include creation and execution of effective project plans, proactive problem solving, and clear and coherent written and verbal communication. Some of the projects you may own could include: staff engagement and retention initiatives, training and workshop coordination, and a wide range of internal communication efforts. Your work will include rolling out new internal initiatives globally and locally (e.g. a new benefit for staff), and making updates and improvements to existing processes. Are you a propulsive, driven, and mission-aligned individual looking to make their mark on a small and growing international social enterprise? Do you want to work with a diverse and international team of change-makers looking to amplify the impact of the social sector? Come join Vera! Primary Responsibilities: Own key internal projects aimed at improving the employee experience and driving retention Coordinate a wide range of stakeholders in high-visibility internal communications efforts Create and execute flawless project plans supporting staff engagement and efficient internal procedures Implement change management efforts, including planning trainings and developing written process guidelines and other how-to resources Optimize efficiency of various organizational processes (e.g. optimizing Vera s use of internal tech systems) Analyze data and feedback related to improvement initiatives to assess efficiency and effectiveness You ll Thrive in This Role If You: Are persistent and focused you ll chase down details, decisions, or next steps until the job is done Take ownership of pursuing goals and work independently to achieve them. Quickly learn and engage in new tools and approaches Take initiative and anticipate needs before they re voiced Enjoy creating structure in ambiguity Can work with different teams/functions with diverse needs to understand how best to support their goals Can navigate cultural differences with sensitivity, adapting your approach to connect effectively with others Qualifications and Experience Essential Bachelor s degree or equivalent experience 3+ years of related experience ideally, in a small or medium-sized company, especially in Business, Operations, Administration, HR, or Project Coordination/Management Experience driving projects to completion independently (since our team is distributed throughout the globe) Ownership and accountability you take pride in your work Grit and resilience you don t stop at roadblocks; you find a way forward and propose solutions Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc. Demonstrated ability to work with/learn new technology Experience with documenting processes and/or process improvement Excellent written/verbal communication (English) clear, professional, and approachable Phenomenal work ethic, including time management Ability to prioritize, multitask, and meet deadlines Desired Experience supporting distributed, international, and/or remote teams Strong quantitative/analytical skills Excellent visual instincts (e.g. in Canva, Tableau) Experience with Salesforce Demonstrated interest in the social sector or related fields Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living. Employee Incentive Plan All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package. To showcase our commitment to employee growth and well-being, Vera offers a paid sabbatical to employees who complete three consecutive years. To help employees with outstanding student loans, Vera offers a Student Loan Benefit. In addition to robust paid parental leave, Vera assists with the costs of child care. Vera offers a retirement plan and contribution matching to all of its employees. We do not cap sick leave. If you re sick, we hope you get better! Paid Time Off 38 days of paid leave each year, including local and company-wide holidays and a December break. Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount. Complete an online application by clicking apply below. Vera Solutions is committed to fostering a diverse and inclusive environment and encourages applicants from underrepresented backgrounds to apply. What makes Vera such a great place to work? In everything we do, we re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact Our Mission As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission. Our Global Team Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages. We are invested in and committed to making training, learning, and development one of Vera s signature strengths. Diversity & Inclusion We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive. Rising Leaders Program We run an annual leadership development initiative for emerging leaders at Vera.
Posted 4 weeks ago
6.0 - 10.0 years
13 - 17 Lacs
Pune
Work from Office
Role Purpose: Responsible for IFRS and Stat reporting to ensure precise and compliant financial reporting aligned with both group and local regulations. Develop a robust understanding of business operations to scrutinize results, identify opportunities, address process exceptions, and cultivate strong ties with various finance towers. Leverage data and operational Excellence domains to enhance the quality and efficiency of result presentations. Serve as a dedicated point of contact for business countries, facilitating seamless navigation of the ATR process organization to meet all legal entity requirements. Act as a liaison between country teams and process teams Collaborate with the relevant compliance manager to ensure the effective and sustainable implementation of Internal Control Frameworks (ICF) and segregation of duty (SoD) risk management frameworks. Possess a comprehensive understanding of local statutory, tax, and statistical reporting obligations. Accountabilities: Ensure timely and accurate recording of all business transactions in ERP system according to the IFRS rules for group reporting and local GAAP rules for statutory reporting. Facilitate effective dialogue with Finance Frontline organization to verify the correctness of the accounts and provide appropriate substantiation to the Frontline Finance Manager for approval of relevant accounts. Address Legal Entity related issue and safeguarding entities interest (Financial Solution and advisory) Support internal /external audits, and drive sustainable and timely remediation of outstanding audit issues in close corporation conjunction with the Finance Frontline Lead and participate in implementation of SAP S4 Hana, collaborating with cross-functional team and external partners to understand the business requirement. Review of trial balance and taking necessary actions Support effective and sustainable implementation of Internal Control Frameworks (ICF) and promote compliance culture through training and other relevant initiatives.
Posted 4 weeks ago
3.0 - 7.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Developing and Implementing Privacy Programs: Executing privacy programs that integrate data privacy into products, processes, and overall business operations. Designing Privacy Governance Framework: Establishing governance framework for privacy and product compliance, ensuring alignment with legal and regulatory requirements. Configuring and Deploying Privacy Technologies: Selecting, configuring, and integrating privacy-enhancing technologies to protect sensitive data. Assessing Privacy Risks and Breaches: Identifying and mitigating potential privacy risks, conducting privacy impact assessments, and responding to data breaches. Ensuring Compliance with Privacy Regulations: Staying up-to-date on relevant privacy laws (e. g. , GDPR, CCPA). Collaborating with Stakeholders: Working closely with business leaders, legal counsel, IT teams, and other stakeholders to develop and implement effective data privacy solutions. Data Modeling and Architecture: Designing and implementing data models that support privacy requirements Requirements To be successful in this role, you should meet the following requirements: Experience Required: Minimum 10 Years of experience in manage extensive, complex privacy initiatives. Familiarity with machine learning and AI: Understanding how to integrate these technologies into data privacy solutions. Ability to perform POCs and train models. Excellent communication and collaboration skills: Organize meetings with stakeholders to collect operational and business needs for future state designs throughout the technology ecosystem. Ability to work effectively with diverse stakeholders and communicate complex technical information clearly. Automation & Simplification: Automate existing Data Privacy tools to improve user experience and improve efficiency. Strong understanding of data privacy principles and regulations: In-depth knowledge of GDPR, CCPA, and other relevant privacy laws. Experience with data security technologies and practices: Expertise in encryption, anonymization, pseudonymization, and other data protection methods. Proficiency in data modeling and architecture: Ability to design and implement data models that support privacy requirements. Problem-solving and analytical skills: Ability to identify and mitigate privacy risks and develop innovative solutions. Cloud computing expertise: Understanding of cloud services, architectures, and storage solutions. Experience with big data technologies: Knowledge of how to implement and manage big data solutions for streaming data and real-time analytics
Posted 4 weeks ago
0.0 - 5.0 years
8 - 12 Lacs
Mumbai
Work from Office
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Proficiency in Oracle SQL & Perl/Shell scripting Basics knowledge in AWS or other cloud technology Should be able to work in shift and support on-call on weekends. Strong analytical and problem resolution skills Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Knowledge in payment domain is added advantage Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Proficiency in Oracle SQL & Perl/Shell scripting Basics knowledge in AWS or other cloud technology Should be able to work in shift and support on-call on weekends. Strong analytical and problem resolution skills Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Knowledge in payment domain is added advantage
Posted 4 weeks ago
0.0 - 5.0 years
11 - 15 Lacs
Mumbai
Work from Office
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in Commercial & Investment Bank Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations Assist in the improvement of operational stability and availability through participation in problem management Assist in monitoring production environments for anomalies and address issues using standard observability tools Identify and document basic issues and potential solutions for business and technology stakeholders Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes Required qualifications, capabilities, and skills 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services Candidate should be proficient in Unix, Shell Scripting and SQL/Oracle. Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud Preferred qualifications, capabilities, and skills Exposure to one or more general-purpose programming languages or automation scripting Exposure to Information Technology Infrastructure Library (ITIL) framework Knowledge of Python will be an added advantage. Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in Commercial & Investment Bank Payments Technology team, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations Assist in the improvement of operational stability and availability through participation in problem management Assist in monitoring production environments for anomalies and address issues using standard observability tools Identify and document basic issues and potential solutions for business and technology stakeholders Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes Required qualifications, capabilities, and skills 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services Candidate should be proficient in Unix, Shell Scripting and SQL/Oracle. Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud Preferred qualifications, capabilities, and skills Exposure to one or more general-purpose programming languages or automation scripting Exposure to Information Technology Infrastructure Library (ITIL) framework Knowledge of Python will be an added advantage.
Posted 4 weeks ago
0.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support II team member within JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will be responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, thereby supporting a seamless user experience and fostering a culture of continuous improvement. Job Responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure May require the role to provide on-call coverage during weekends Required qualifications, capabilities, and skills Possess 2+ years of experience, ideally working with Data/Python applications in Production environment. Experience in programming or scripting language (Python). Experience working with containers and container orchestration (Kubernetes) Experience working with orchestration tools (Control-M) Experience with cloud platforms (AWS), ideally provisioning infrastructure using Terraform. Exposure to observability and monitoring tools and techniques Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment. Preferred qualifications, capabilities, and skills Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred). Actively self-educates, evaluate new technology, and recommend suitable ones. Knowledge of virtualization, cloud architecture, services and automated deployments. Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support II team member within JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will be responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, thereby supporting a seamless user experience and fostering a culture of continuous improvement. Job Responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure May require the role to provide on-call coverage during weekends Required qualifications, capabilities, and skills Possess 2+ years of experience, ideally working with Data/Python applications in Production environment. Experience in programming or scripting language (Python). Experience working with containers and container orchestration (Kubernetes) Experience working with orchestration tools (Control-M) Experience with cloud platforms (AWS), ideally provisioning infrastructure using Terraform. Exposure to observability and monitoring tools and techniques Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment. Preferred qualifications, capabilities, and skills Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred). Actively self-educates, evaluate new technology, and recommend suitable ones. Knowledge of virtualization, cloud architecture, services and automated deployments.
Posted 4 weeks ago
2.0 - 11.0 years
17 - 18 Lacs
Bengaluru
Work from Office
The International Consumer Bank (ICB) is home to many of the firm s most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (one of the UKs newest bank), acquiring Nutmeg (the digital wealth manager) and investing in C6 (a leading digital Brazilian bank). As a Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Youll be responsible for supporting and enhancing the control framework which supports a continuous and integrated approach to risk assessment. Additionally, youll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. Our Treasury Operations Control Management team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. Were looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities Assisting the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborating and building relationships with Treasury Operations business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks. Supporting the Treasury Operations change portfolio, in addition to Controls support of Suspense Account Management, Treasury Settlements and Third Party Payments processes. Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed. Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary. Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB. Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting. Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops. Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations). Reviewing, analysing and managing programme-related data (e. g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment. Contributing to cross-departmental initiatives (e. g. awareness programs, risk expos, trainings, etc. ). Required Qualifications, Capabilities and Skills 3+ years of experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager. Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks. Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues. Experience process mapping Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Comfortable working in an agile and evolving environment Passion to grow as part of a team Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Preferred Qualifications, Capabilities and Skills Experience using any of the following a plus JIRA, Confluence, Alteryx or CORE Knowledge of Retail banking processes, regulations and risk. Understanding of Retail banking products Relevant Bachelor s degree preferred but not required The International Consumer Bank (ICB) is home to many of the firm s most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (one of the UKs newest bank), acquiring Nutmeg (the digital wealth manager) and investing in C6 (a leading digital Brazilian bank). As a Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Youll be responsible for supporting and enhancing the control framework which supports a continuous and integrated approach to risk assessment. Additionally, youll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. Our Treasury Operations Control Management team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. Were looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities Assisting the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborating and building relationships with Treasury Operations business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks. Supporting the Treasury Operations change portfolio, in addition to Controls support of Suspense Account Management, Treasury Settlements and Third Party Payments processes. Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed. Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary. Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB. Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting. Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops. Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations). Reviewing, analysing and managing programme-related data (e. g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment. Contributing to cross-departmental initiatives (e. g. awareness programs, risk expos, trainings, etc. ). Required Qualifications, Capabilities and Skills 3+ years of experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager. Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks. Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues. Experience process mapping Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Comfortable working in an agile and evolving environment Passion to grow as part of a team Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Preferred Qualifications, Capabilities and Skills Experience using any of the following a plus JIRA, Confluence, Alteryx or CORE Knowledge of Retail banking processes, regulations and risk. Understanding of Retail banking products Relevant Bachelor s degree preferred but not required
Posted 4 weeks ago
7.0 - 8.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Are you ready to shape the future of data publishing at JPMorgan ChaseAs a Vice President in our Firmwide Chief Data Office, youll play a pivotal role in maximizing the value of data across the organization. Join us to drive innovation, collaborate with senior leaders, and contribute to our data, analytics, and AI journey. We offer unparalleled opportunities for career growth and a dynamic environment where your expertise will make a significant impact. As a Vice President in Data Publishing, you will work within the Firmwide Chief Data Office, focusing on data strategy and governance. You will interact with firmwide teams and corporate functions, playing an instrumental role in advising senior management and executing strategies. Your strong understanding of data and analytics will be key in driving the adoption of data publishing standards across the firm. Job Responsibilities Develop and deliver valuable insights and analysis to the leadership team, enabling data-driven decision-making. Support the development and continuous improvement of data publishing standards, ensuring they meet business needs and leverage industry best practices. Work closely with various lines of business to develop and implement approaches to data publishing, ensuring seamless integration and adoption. Champion the adoption of data publishing standards across the organization, ensuring that all relevant stakeholders understand and adhere to these standards. Assist and communicate effectively with the CDO Leadership Team in decision-making and strategy implementation. Demonstrate self-motivation and tenacity, working with a high degree of independence. Collaborate and align with various departments and support groups (Finance, Technology, Operations, Legal, Compliance, Human Resources, Audit) to achieve business outcomes. Assist in identifying, escalating, and mitigating business risks that could impair our ability to execute on our strategy. Required Qualifications, Capabilities, and Skills Formal training or certification in the financial services, data/technology, and 5+ years applied experience . Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence. Strong skills in PowerPoint and technical writing. Experience in strategy setting and communication. Demonstrated ability to manage tight delivery timelines and ensure the organization is on track to execute and deliver strategic change that meets our goals. Proven ability to execute via successful internal partnerships with other organizations, with the ability to influence people at all levels across a broad variety of job functions. Ability to work in a highly collaborative and matrixed environment to build consensus. Ability to present to senior and global business heads through excellent written and oral communication skills. Willingness and ability to think creatively, and problem-solve. Preferred Qualifications, Capabilities, and Skills Experience in contributing to the strategic direction and serving as a thought leader in data publishing or a related field. Excellent communication skills with the ability to collaborate effectively with a range of audiences, including technical to business stakeholders. Ability to work with a high degree of independence, demonstrating self-motivation, tenacity, and the ability to operate effectively without a specific mandate. A strong understanding of the state of the art in data, analytics, and artificial intelligence is important. Experience in roadmap creation and execution, aligning and leading business operations to strategic organizational goals. Are you ready to shape the future of data publishing at JPMorgan ChaseAs a Vice President in our Firmwide Chief Data Office, youll play a pivotal role in maximizing the value of data across the organization. Join us to drive innovation, collaborate with senior leaders, and contribute to our data, analytics, and AI journey. We offer unparalleled opportunities for career growth and a dynamic environment where your expertise will make a significant impact. As a Vice President in Data Publishing, you will work within the Firmwide Chief Data Office, focusing on data strategy and governance. You will interact with firmwide teams and corporate functions, playing an instrumental role in advising senior management and executing strategies. Your strong understanding of data and analytics will be key in driving the adoption of data publishing standards across the firm. Job Responsibilities Develop and deliver valuable insights and analysis to the leadership team, enabling data-driven decision-making. Support the development and continuous improvement of data publishing standards, ensuring they meet business needs and leverage industry best practices. Work closely with various lines of business to develop and implement approaches to data publishing, ensuring seamless integration and adoption. Champion the adoption of data publishing standards across the organization, ensuring that all relevant stakeholders understand and adhere to these standards. Assist and communicate effectively with the CDO Leadership Team in decision-making and strategy implementation. Demonstrate self-motivation and tenacity, working with a high degree of independence. Collaborate and align with various departments and support groups (Finance, Technology, Operations, Legal, Compliance, Human Resources, Audit) to achieve business outcomes. Assist in identifying, escalating, and mitigating business risks that could impair our ability to execute on our strategy. Required Qualifications, Capabilities, and Skills Formal training or certification in the financial services, data/technology, and 5+ years applied experience . Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence. Strong skills in PowerPoint and technical writing. Experience in strategy setting and communication. Demonstrated ability to manage tight delivery timelines and ensure the organization is on track to execute and deliver strategic change that meets our goals. Proven ability to execute via successful internal partnerships with other organizations, with the ability to influence people at all levels across a broad variety of job functions. Ability to work in a highly collaborative and matrixed environment to build consensus. Ability to present to senior and global business heads through excellent written and oral communication skills. Willingness and ability to think creatively, and problem-solve. Preferred Qualifications, Capabilities, and Skills Experience in contributing to the strategic direction and serving as a thought leader in data publishing or a related field. Excellent communication skills with the ability to collaborate effectively with a range of audiences, including technical to business stakeholders. Ability to work with a high degree of independence, demonstrating self-motivation, tenacity, and the ability to operate effectively without a specific mandate. A strong understanding of the state of the art in data, analytics, and artificial intelligence is important. Experience in roadmap creation and execution, aligning and leading business operations to strategic organizational goals.
Posted 4 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Pune
Work from Office
Business Development Analyst As a Business Development Analyst, youll be responsible for building up a business through gaining new customers and accounts. You will have to work with clients in International markets primarily US & Europe. Job Purpose: Builds market position by locating, developing, defining business opportunities. Assisting in negotiating, and closing business relationships. Job Duties: Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating clients needs and goals. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Overseeing the development of marketing literature Administering accounts and writing reports Providing management with market feedback. Skills/Qualifications: Motivation for Sales, Prospecting Skills, Sales Planning, Market Knowledge, Presentation Skills, High Energy Level, Meeting Sales Goals, Professionalism.
Posted 4 weeks ago
2.0 - 4.0 years
7 - 12 Lacs
Pune
Work from Office
0px> Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5. 00 billion in fiscal 2024. For more information, visit www. amdocs. com In one sentence Prioritize, plan, and assign tasks to team members based on ability/focus for the day What will your job look like You will lead and mentor a small team within a specific task or project You will be responsible for processes, KPIs, and communication within the project You will identify process changes that lead to efficient operations and sets the processes for the benefit of the team, ensuring process alignment and team mentoring You will also have hands-on work as an analyst whenever required, guiding and assisting teams in problem resolution, providing technical coaching, mentoring, and knowledge management You will guide team to resolve technical issues, come up with new ideas, and enhance processes as required for bill audits, running maps, service desk tickets You will guide and assist team to identify and analyze production issues, track recurring issues, identify ways to prevent them, or suggest a permanent fix All you need is. . . 6 years of relevant industry experience Excellent communication skills and ability to respond to customer queries quickly Ability to understand business needs and manage 24X7 shifts Good hands-on technical knowledge Excellent domain knowledge in incident handling, production management, and audit processes Experience in a complex global, matrix organization working across multiple time zones Experience in working in ambiguous situations, working under pressure, and flexible work hours Production-oriented with a sense of urgency and sensitive to production requirements. Why you will love this job: You will have a wide scope of activities You will have excellent products and solutions You will have scope for professional development
Posted 4 weeks ago
5.0 - 9.0 years
25 - 30 Lacs
Gurugram, Bengaluru
Work from Office
Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends Were offering this role at associate vice president level What youll do You ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements Elicit and input into writing business requirements, user stories and epics as required using relevant techniques Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks Facilitating UAT as well as supporting platform and feature teams in executing the UAT The skills youll need To take on this role, you ll need an appropriate business analyst certification such as BAX, CPRE or CBAP. Youll also need experience of working with multiple stakeholders to gather requirements and prepare mapping documents. Youll bring experience of working with vendor products, as well as an excellent understanding of transaction monitoring and AML requirements with previous experience to draw requirements. You ll also need: Experience of capturing, validating and documenting business and system requirements The ability to work in Agile and DevOps models Proven application of business analysis tools and techniques A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 22/07/2025
Posted 4 weeks ago
0.0 - 7.0 years
2 - 9 Lacs
Noida
Work from Office
Embark on a transformative journey as a Process Advisor at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you ll need some previous experience in: Experience of working in a customer facing service environment. Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Ability to determine appropriate, affordable solutions for customers regarding their personal financial situation. Support customers by offering payment options, taking payments, solving problems, and providing excellent service. Effective communication skills. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Accountabilities Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively. Collaboration with internal stakeholders, including the relevant risk management teams, to align collection activities and comply with regulatory requirements and internal processes. Collaboration across functional projects and initiatives to support the broader business operations team. Support the business operation function team with day-to-day collection activities including customer service, risk management and compliance. Communication to customers with outstanding loans and/or credit card payments to negotiate payment arrangements and resolve any financial delinquencies. Maintenance of accurate and up-to-date records of all collection activities, including customer interactions, payment plans and account status updates. To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
Posted 4 weeks ago
15.0 - 20.0 years
20 - 27 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Gen AI Enterprise Lead Architectfor Joule Yes! You read it right!! Here is an exciting opportunity for you to be a part of driving the development of SAP s big rock investment JOULE. Join our team and get a chance to shape SAP s vision and future in a true sense . It is an opportunity to be part of the next big ride of SAP! As a Joule and Gen AI Architect, you will play a crucial role in shaping SAP s vision and future by working on building a platform that provides natural language processing capabilities and integrates seamlessly with other SAP products, ultimately serving the dream of one unified digital assistant for SAP powered by LLMs. As an architect of the team, you will be leading by example to the rest of the team. We are looking for a person who brings, Technical competencies. Technical languages: a minimum of 15+ years of hands-on experience in Java, Spring Boot, Kafka, SAP HANA, Redis, SAP BTP, and the Playwright test framework. Strong conceptual clarity of OOPs. Component architecture: The great responsibility (comes with accountability) of architecting a piece of code that runs across all SAP systems for millions of users. The candidate should be very strong in the architecture concepts, architecture diagrams and SAP s terminologies. Coding and Debugging: Write clean, efficient, well-documented code, and actively participate in debugging and troubleshooting activities with the ownership mindset . Reviewing the peers code: it is not just your code that breaks the application, but any crazy piece! You will have ownership of the scrum team s code review. Software Development Lifecycle: Contribute to software solutions development, testing, and deployment under the guidance and mentorship of experienced agile engineers. Participate and contribute to the design and architecture of your component. Participate in the code reviews. Own your deliverable: involvement in all agile phases to bring life to your code including testing. Performance aspects: The scale comes with the responsibility. The Joule adoption has made us consider performance as the core ingredient for our production release. So this role will also focus on the performance aspects of Joule and would be the technical owner of the topic. Right Mindset . Team first attitude. Ensure we win together as a team. Work together with other scrum team developers, cross-functional and locational teams or cross lines of business. Remember you are building a solution for the entire suite of SAP applications. Processes are proven ways to meet the destination. Be serious about the Agile methodologies and live with it. Challenge the status quo. Always challenge the status quo. Always unlearn, relearn. Remember you will be working on cutting-edge technologies every day you see a revolution. The innovation mindset Utilize the hype around Gen AI, Business AI and Joule. You will be in the best place to work on cutting-edge technologies where things are rapidly evolving every day. Ensure you ride in the waves. Bring new ideas, concepts and prototypes in the cutting-edge technologies alignment with the strategy. Meet your team: You will join the Joule team, which plays a pivotal role in today s SAP s Business AI Strategy. You will be working with the AI Functions team which is pioneering bringing the SAP s Business AI Strategy into reality. Our AI organization supports SAPs customers in becoming Intelligent Enterprises by implementing our AI Winning Strategy. As a member of this team, you will have the opportunity to contribute to cutting-edge AI technologies, and Gen AI technologies and make a significant impact on the future of business operations. If you are excited about working on groundbreaking projects, collaborating with talented professionals, and shaping the future of AI, we want to hear from you. Apply now and be a part of our dynamic and innovative team. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419813 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 419813 Posted Date: May 23, 2025 Work Area: Software-Development Operations Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%
Posted 4 weeks ago
2.0 - 7.0 years
20 - 25 Lacs
Bengaluru
Work from Office
The Group You ll Be A Part Of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lams business. The Impact You ll Make Join Lam as a Data Scientist, where youll design, develop, and program methods to analyze unstructured and diverse big data into actionable insights. Youll develop algorithms and automated processes to evaluate large data sets from disparate sources. Your expertise in generating, interpreting, and communicating actionable insights enables Lam to make informed and data-driven decisions. What You ll Do Who We re Looking For Typically requires a Bachelor s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. Preferred Qualifications Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex you ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Posted 4 weeks ago
3.0 - 8.0 years
7 - 8 Lacs
Vadodara
Work from Office
Job description We are looking for a detail-oriented and highly organized Sales Support Specialist to join our Central Operations Team (COT). In this role, you will provide comprehensive administrative and operational support to the Global Service Sales team (S5), ensuring efficient and effective business operations. You will be responsible for supporting global sales planning through documentation management, target-setting coordination, reporting, coordination activities and handling various administrative tasks. In this position, you will report to the Division Support Manager within the Central Operations Team. Your responsibilities 1. Sales Planning & Documentation Support Create and improve global sales planning templates, ensuring consistency and usability across globe. Track changes to templates and documentation, ensuring up-to-date records. Manage monthly and quarterly revenue updates with full process ownership, ensuring timely and accurate data consolidation. Prepare sales target-setting documents send out request for proposal Monitor the timely collection and accuracy of responses. 2. Reporting & Communication Support Support in preparing quarterly presentation material and content for the Head of Sales Info Calls . Manage reporting pipelines related to signed agreements, including accuracy checks and follow-up on missing data. Support regular communication flows between sales, finance, and operations teams. 3. Data Management & CRM Oversight Follow up on inconsistencies and data issues in CRM Identify data entry errors and coordinate corrections with responsible stakeholders. Run periodic checks on CRM reports to maintain reliable sales intelligence. 4. Operational Coordination & Follow-up Assist in tracking overdue tasks and financial receivables for Global accounts Follow up on outstanding commitments or missing data from regional sales teams. Maintain trackers or dashboards as needed to support transparency and status visibility. 5. Training & Meeting Administration Manage online Sales training sessions, including scheduling invites, handling recordings, and coordinating with presenters. Provide administrative support for internal meetings, workshops, and virtual sales forums. 6. Strategic and Ad-hoc Support Provide flexible support to strategic sales initiatives or business improvement projects. Support document collection, analysis, or coordination as part of global service sales programs. Other supports based on needs Your background Bachelor s degree in Engineering, Diploma in Engineering, MBA, or other relevant bachelor s degree; equivalent experience may also be considered. 3+ years of Proven experience in sales operations support, customer service , or administrative coordination roles (preferably in a global setting). Strong commitment to quality service, timely and accurate deliverables, with a focus on compliance. Proven ability to collaborate with international and cross-functional teams, and respect different cultures across the globe. Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively. Ability to assess situations, identify issues, and implement solutions in a timely manner. Proficiency in working with Microsoft suite (Outlook, Excel, PPT, Doc..); experience with CRM tools (e.g., Salesforce, Dynamics, or CRM). Familiar with data analysis and reporting tools. Good command of English spoken and written Excellent communication and interpersonal skills. Problem-solving and analytical abilities. Job location : Vadodara Your benefits Attractive compensation & benefits. Employee Assistance Program. Global parental leave program. Flexible working models. We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com . Accelleron Data Privacy Statement: accelleron.com / privacy-notice / candidate
Posted 4 weeks ago
5.0 - 10.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Join our team as the expert you are now and create your future. As a RCM Team Lead, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review teams performance and recommend performance improvement plan wherever required Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues Responsible for work allocation / distribution to the team and monitor the team work Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required Generate and distribute management reports in accurate and timely manner Perform data analysis for generating reports on periodic basis including adhocs Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes Able to interact with the client effectively Willing to work in night shift / US timings QUALIFICATIONS: 5+ years of industry experience 3+ year Experience in relevant billing functions is a must Proficient in MS Excel and creating Excel macros Strong ability to analyze raw data, draw conclusions and develop actionable recommendations Ability to handle multiple tasks of reporting simultaneously Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Education/Certifications: Graduate in any disclipline. Position Level Associate Country India
Posted 4 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Cyara is the world s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara s team, you ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Want to know what it s really like to join CyaraCheck out this link to meet some real Cyarans and read about their individual career journey with us: https: / / cyara.com / employee-profiles / Cyara s Values: At Cyara, our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Financial Leadership Responsibilities: Assist in the month-end close, forecasting, and reporting cycles by preparing variance analyses and gathering relevant data. Work with the accounting team to understand actual revenue and expenses compared to plan, forecast, and prior year. Support the maintenance and use of a 3-statement financial model within Vena Solutions; assist with the development of supplemental models to improve forecasting accuracy. Help prepare materials that provide financial insights to support business decisions. Reporting & Analytics Responsibilities: Contribute to the development of monthly Board (MBR) and ELT reporting materials in collaboration with the FP&A team. Support the creation of monthly Budget vs. Actual (BvA) reports for functional leaders, including summaries of hiring, key spend areas, and upcoming initiatives. Partner with data analytics, accounting, and business operations teams to help maintain and improve automated reporting processes. Assist in tracking and updating key SaaS metrics (e.g., ARR, retention, KPIs) in BI tools to ensure accurate and timely reporting. Strategic Partnering Responsibilities & Process Improvement Responsibilities: Collaborate with teams across the business to gather inputs and support budget and forecast development. Participate in meetings with business stakeholders to understand their needs and provide relevant financial support. Support ad hoc analysis requests from leadership and finance team to assist in decision-making. Assist with ongoing improvements to FP&A processes, tools, and documentation to increase efficiency and accuracy. Work cross-functionally with teams such as Accounting and Revenue Operations to support data integrity and reporting alignment. Contribute to the successful adoption and use of Vena Solutions by supporting template builds, data validation, and training materials. Let s talk about your skills/expertise: Bachelors degree in Finance, Accounting, or related field; MBA or CPA preferred. 3+ years of experience in financial planning and analysis. Experience within a PE backed SaaS organization preferred. Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis as well as experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..) Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights and recommendations. Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance. Advanced proficiency in Microsoft Excel and financial planning software ; experience with ERP systems (e.g., Vena Solutions) preferred. Familiarity with ERP systems (Netsuite) preferred. Strong communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-financial stakeholders. Why you should join us: At Cyara you ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture thats results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you ll feel that on your first day - and youll get the chance to work for a global, growing company, and an all-inclusive team of innovators. InterestedKnow someone who might beApply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Posted 4 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Gurugram
Work from Office
Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Summary As a member of Alight Global Security s Security & Compliance team, this position will provide help manage ISO audits and the applicable controls. With a deep understanding of leading audits, this role, will provide guidance to subject matter experts within Alight on what they need to do to meet and demonstrate each control and help speak to and present collected evidence with various auditors. Additionally, this role would lead any necessary gap assessments, compliance readiness, and compliance monitoring activities through internal audits. Responsibilities Ability to manage parts of Alight s ISO audit program Gains a deep understanding in Alight technology, security, and business operations to aid in audits and verifying ISO compliance Work with business leaders and other stakeholders to ensure ISO security standards are embedded in business operations and delivery. Interpret patterns of ISO non-compliance to determine impact on levels of risk and work with the appropriate resources to drive higher levels of compliance. Provides coaching and mentorship to team members and stakeholders on their controls and the application of them Provides input into industry best practices for managing compliance in todays landscape Help lead the design, documenting and assessment of audit controls Develop testing procedures for assessing the design and operating effectiveness, completeness, accuracy/validity, and timeliness of control outputs Identify & escalate any new or emerging gaps in policy or control environment & provide expert advice on new requirements Develop and maintain findings library to support analysis, trends Drive remediation and risk mitigation planning, execution and oversight Provide remediation and policy/control guidance to Alight stakeholders Escalate and plan for potential ISO program changes Leads, delivery of audit milestones to ensure audit timelines stay on target by escalating and identifying roadblocks Leads, the identification of business process improvements and partners with technology and business stakeholders to identify pragmatic approaches to compliance readiness and testing Collaborates cross-functionally with technology and business stakeholders to drive, track, and resolve all aspects of compliance readiness and audit execution Provides control guidance to technology and business stakeholders to lead them in providing the expected and appropriate evidence Interfaces with internal and external auditors for audit activities Conducts various IT Compliance controls validation Collaborates with technology and business stakeholders along with other Compliance team members to facilitate remediation and execution of corrective action plans Participates in continuous improvement initiatives Develops metrics and dashboards for reporting on assigned compliance programs Manage several projects simultaneously with a sense of urgency Comfortable dealing with ambiguity Ability to work on a diverse team or with a diverse range of coworkers Qualifications 5+ years of experience in IT audit and/or compliance, with a concentration on ISO 27001, 22301, and 27701 a plus Must possess a strong background in security audit Experience with control assessments and coordination of audit activities Familiar with Information Security principles, knowledge of IT processes (e.g. Change Management, Incident Management, Risk Management, Network and System Administration) Bachelors Degree in Information Technology, Business or related vocations MS Office and project management skills Written and verbal English proficiency required Strong partnering, communication and presentation skills Strong analytical and problem-solving skills Strong relationship and team building skills Knowledge of Service Now a plus Interest in developing knowledge in security and interactions with various internal and external client functions Security certifications (CISSP, CISA, CISM, ISO 27001) a plus Position may occasionally require hours to accommodate US, EMEA & APAC time zones Alight requires all virtual interviews to be conducted on video. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."
Posted 4 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Information and consent on cookies & similar tools Area Sales Manager - General Trade (Telangana) Job Details NIVEA India Pvt. Ltd. Your Tasks 1)Meeting volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the distributor network and staff. 2) Planning, implementing and monitoring all traditional sales activities within the assigned territory as an entrepreneurial manager, particularly providing an annual driveplan for the whole territory in collaboration with the Traditional Trade Manager. 3) To support the Regional Sales manager in Sales Forecasting SKU wise for his/her territory based on sound analysis and support the production team for correct production planning. 4) Guiding the Business Development Executives/Officers to appoint and sustain profitable distributors partners 5) Should have regular contacts and visits to NIVEA distribution centers. To help the commercial team by conducting regular audits from time to time. 6) Close contact with and internal consultancy to the Marketing Team at planning and implementing consumer- and POS-driven activities in traditional channels 7) Responsible for executing visibility norms across the territory as per NIVEA standards. Is also accountable for tracking and maintaining all company merchandising elements in his/her territory 8) Is responsible for product launch planning and its execution in his/her territory. 9) Pro-active, regular contact with the Regional Sales Manager/RLUM and with the relevant team-members of NIVEA India, particularly the marketing & supply chain team 10) Regular and timely reporting along pre-defined formats to relevant internal stakeholders 11) Be involved on recruitment of Business Development executives/officers and their timely appraisal including identification and development of potential. 12) Lead from the front to drive and motivate his/her team of Sales Officers, through regular sales contacts and On-The-Job-Trainings training. 13) Pro-active daily contact to the local distribution partner(s) to support their business, and to gradually build on infrastructure parameters to take the NIVEA business forward. 14) New Business development: Constantly seeking new opportunities to increase and extend the scope of NIVEA s business operations in close cooperation with the Traditional Trade Manager. 15) Extensive traveling within the region in order to get market insights from the total territory. 16) Documentation and seeking prior approval of all trade expenses for audit purposes. 17) Track competition activities monthly. Document and communicate the same to the marketing & sales management team in the monthly review meeting. Your Profile Education: Post-graduate MBA in Sales and Marketing preferred. Experience : 5+ years of experience in managing general trade in a region as a ASM Languages: excellent command of spoken and written English and Telugu. Your responsible recruiter is Tabassum Shaikh.Please apply online via the Beiersdorf Intranet until 18th July,2025. Get to know: Maureen Marketing is more than selling its about shaping emotions, understanding people, and building connections. Its a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, Ive learned to embrace challenges, stay curious, and unlock endless potential.
Posted 4 weeks ago
10.0 - 12.0 years
13 - 17 Lacs
Bengaluru
Work from Office
: 2025-06-18 Country: India Location: Plot No:132 to 167, Aerospace SEZ sector, Hi-tech, Defense and Aerospace Park, DEVANAHALLI, Bangalore, Karnataka, 562110, India Position Role Type: Unspecified Overview: This role is responsible provide guidance on corporate EH&S policies ,directions and strategies to site. Job Title: Manager - EHS J ob responsibilities: Work with Management Committee to develop and implement company EH&S policies, management system and programs. Provide guidance on corporate EH&S policies, directions and strategies to site Provide leadership for an effective Environment, Health & Safety program Set up and monitor progress of EH&S performance against these standards and focusing on continuous improvement in order to enhance business operations. Analyze trends and report to SBU director and to the corporation on progress of goals/targets and objectives. Promote the active management of Environment, Health and Safety through communications, identification of hazards, trainings and implementing corrective and preventive actions Review current and proposed legislation, advice Management to ensure compliance. Review and assist Management Committee in activities related to planning, design and modifications labs and building layouts. Develop and manage incident investigation, Lead Environmental, Health and Safety audits and inspections of premises in conjunction with others to monitor performance and assist the relevant management to produce action plans to implement the necessary improvements/actions. Coordinate and facilitate EH&S program evaluation and management review. Evaluate assessments performed and control measures proposed or implemented to ensure that recommendations are appropriate. Develop, organize and maintain relevant records, produce reports and review metrics with various stakeholders in Central EH&S, Business Units and at the site level in their decision making Work closely with Business Units and Central EH&S teams to flow down various initiatives to strengthen overall EH&S performance. Provide EHS subject matter expertise to assist in the design of products and processes related to their site. Able to perform legal liaisoning with DDF,KSPCB, Life and emergency department , PESO . Qualifications : B.E / MSc with 10 to 12 years of experience in EHS . This role is responsible provide guidance on corporate EH&S policies , directions and strategies to site. Diploma Industrial Safety from a recognized institute. Hands on experience on sustainability related projects . Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market. The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation: inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE: : Benefits package includes: - Group Term Life Insurance. - Group Health Insurance. - Group Personal Accident Insurance. - Entitled for 18 days of vacation and 12 days of contingency leave annually. - Employee scholar programme. - Work life balance. - Car lease programme. - National Pension Scheme - LTA - Fuel & Maintenance /Driver wages - Meal vouchers Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. Note: Background check and drug screen required (every external new hire in the India) Drug Screen only performed for Operations Positions At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that s redefining aerospace, every day. . Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 4 weeks ago
7.0 - 9.0 years
13 - 15 Lacs
Bengaluru
Work from Office
: 2025-06-18 Country: India Location: Plot No:132 to 167, Aerospace SEZ sector, Hi-tech, Defense and Aerospace Park, DEVANAHALLI, Bangalore, Karnataka, 562110, India Position Role Type: Unspecified Overview: This role is responsible provide guidance on corporate EH&S policies ,directions and strategies to site. Job Title: Assistant Manager - EHS J ob responsibilities: Work with Management Committee to develop and implement company EH&S policies, management system and programs. Provide guidance on corporate EH&S policies, directions and strategies to site Provide leadership for an effective Environment, Health & Safety program Set up and monitor progress of EH&S performance against these standards and focusing on continuous improvement in order to enhance business operations. Analyze trends and report to SBU director and to the corporation on progress of goals/targets and objectives. Promote the active management of Environment, Health and Safety through communications, identification of hazards, trainings and implementing corrective and preventive actions Review current and proposed legislation, advice Management to ensure compliance. Review and assist Management Committee in activities related to planning, design and modifications labs and building layouts. Develop and manage incident investigation, Lead Environmental, Health and Safety audits and inspections of premises in conjunction with others to monitor performance and assist the relevant management to produce action plans to implement the necessary improvements/actions. Coordinate and facilitate EH&S program evaluation and management review. Evaluate assessments performed and control measures proposed or implemented to ensure that recommendations are appropriate. Develop, organize and maintain relevant records, produce reports and review metrics with various stakeholders in Central EH&S, Business Units and at the site level in their decision making Work closely with Business Units and Central EH&S teams to flow down various initiatives to strengthen overall EH&S performance. Provide EHS subject matter expertise to assist in the design of products and processes related to their site. Qualifications : B.E / MSc with 7 to 9 years of experience in EHS . This role is responsible provide guidance on corporate EH&S policies , directions and strategies to site. Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market. The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. WE ARE REDEFINING AEROSPACE: *Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. : Benefits package includes: - Group Term Life Insurance. - Group Health Insurance. - Group Personal Accident Insurance. - Entitled for 18 days of vacation and 12 days of contingency leave annually. - Employee scholar programme. - Work life balance. - Car lease programme. - National Pension Scheme - LTA - Fuel & Maintenance /Driver wages - Meal vouchers Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. Note: Background check and drug screen required (every external new hire in the India) Drug Screen only performed for Operations Positions At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that s redefining aerospace, every day. . Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 4 weeks ago
15.0 - 22.0 years
22 - 30 Lacs
Kolkata
Work from Office
Role Summary: We are seeking a dynamic and strategic leader to oversee and drive the overall performance of our retail business, currently operating 30+ exclusive Apple Premium Partner stores across East India. The Business Head will be responsible for steering operational excellence, optimising processes, building strong teams, and achieving business growth and profitability targets. Key Responsibilities: Operational Excellence: a) Ensure all retail operations are executed efficiently, cost-effectively, and in alignment with company objectives. b) Establish and implement best-in-class systems, processes, and operational standards across stores. Team Leadership & People Development: a) Build and mentor a high-performing front-end (sales) and back-end (support) team across the retail network. b) Oversee and guide the work of key executives to ensure smooth and cohesive business operations. Store Performance & Expansion Strategy: a) Drive like-to-like store growth through innovative retail strategies, merchandising, and customer experience enhancements. b) Identify and evaluate new market opportunities for expansion and support successful store launches. Business Planning & Target Achievement: a) Develop annual business plans and performance projections aligned with organizational goals. b) Ensure achievement of sales targets, profitability metrics, and operational KPIs. Compliance & Risk Management: a) Ensure all operations are legally compliant and aligned with statutory and regulatory requirements. b) Proactively manage business risks, store audits, and legal frameworks. Preferred candidate profile Experience: 15+ years of progressive leadership experience in retail operations, preferably in premium or tech-focused retail chains. Prior exposure to Apple or similar global lifestyle/technology brands is highly desirable. Proven Track Record: Demonstrated success in managing multi-store operations, driving revenue growth, scaling teams, and delivering operational excellence. Leadership & People Skills: Strong leadership, mentoring, and cross-functional team-building abilities. Able to lead diverse teams across functions and geographies with a hands-on yet strategic approach. Strategic Thinking: Ability to translate organisational goals into actionable business plans. Comfortable making high-stakes decisions in dynamic, competitive environments. Customer-Centricity: Deep understanding of premium customer experience and retail excellence. Passionate about brand integrity and customer satisfaction. Analytical & Tech-Savvy: Data-driven mindset with experience in using analytics tools, retail dashboards, and ERP/CRM systems for performance management. Educational Background: MBA or equivalent preferred, with specialisation in Retail Management, Marketing, or Business Strategy being a plus. Cultural Fit: Entrepreneurial, growth-oriented mindset with strong ownership and alignment to the high standards and values of the Apple Premium Partner ecosystem.
Posted 4 weeks ago
2.0 - 7.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Looking for a career at a company that seeks to be Earth s most customer-centric company? If so, come join us at Amazon. ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems, world-wide (WW) Amazon business organizations work with STS every year to deliver their programs for network expansion, operational efficiency improvement, new feature delivery to enhance customer/operator experience, compliance asks, etc. WW requestors submit intakes to deliver: (1) on-boarding new shippers, carriers, and services to the shipping network, (2) facilitating package movement and tracking in Amazon and third-party (3P) network, (3) changes in carrier artifacts like a label and manifest, (4) carrier configurations like routing codes, account ids, and (5) custom tech-builds for meeting business specific asks delivered by STS every year. We are looking for a Program Manager to be a part of our multi-year effort to support the operational execution for the Global Program team. Our mission is to be a partner and enabler to Amazon Customer Fulfillment, Transportation & Logistics, and Operational Finance, within WW Operations. This role gives an opportunity to work closely with Business, Operations, Tech, and Senior Leaders to manage and deliver for Amazon businesses. The ideal candidate will have successfully led programs in Operational excellence, technology transformations, etc. They will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. They will have superb communication and customer-relationship skills. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate, analytical results, both written and verbally, in a clear and easy-to-understand way. As a Program Manager you will be responsible for driving cross-functional product design platform capabilities alignment among stakeholders. You will work closely with Product Management and Technology teams as well as various Business Operations and Carrier launch teams to intake new use cases by collecting requirements, scoping, prioritizing and than working with development teams to implement and deploy tech changes. Your role is critical in executing our program and project initiatives (mainly standard initiatives), while providing great internal customer support and driving consistency, help us continue to support our initiatives, and identify process improvement opportunities. Successful candidates will have experience with Program Management in a broad, global organization, have experience working with a variety of cross-organizational stakeholders, and be able to juggle competing priorities. This candidate must have crisp communication skills, and have experience communicating project status and updates across a global audience. We are looking for someone who is detail-driven, and has excellent problem solving and communication abilities. Ability to navigate ambiguous programs and a high bias for action are important for this role. A day in the life The successful candidate will have strong analytical skills. She/he will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. She/he will be experienced at working with large data sets and managing multiple competing priorities. She/he will have superb communication and customer-relationship skills, and be a passionate advocate of the team and processes to stakeholders. She/he will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. About the team We are a team of program managers who work across 20+ platform tech teams. Our stakeholders are transportation teams across regions. We contribute to several large-scale high-visibility programs each year such as network expansion projects like market place launches and carrier launches, and new feature build outs to provide enhanced customer experience or better operational efficiencies. We also support several compliance programs across our worldwide stakeholders. We are looking for a Senior Program Manager to work with with global business customers and our engineering teams to support intake requests related to new carrier on-boarding and ship method integrations. 2+ years of program or project management experience Experience in requirement gathering and ability to write clear and detailed requirement document Bachelors degree in management, business administration, economics, engineering, marketing Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Posted 4 weeks ago
2.0 - 7.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a Business Execution Consultant. In this role, you will: Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics Determine areas of strength or Business Execution opportunity within defined scope of work Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations Utilize independent judgment to guide moderate risk deliverables Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business Required Qualifications: 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: The Business Execution Consultant - AVP - Enterprise Business Resilience - supports the work of the Resiliency Officer in the execution, documentation, and maintenance of the resiliency risk management program. The role will be expected to take an ownership role in implementing change, resolving issues, and driving operational excellence. The role will directly support documentation and maintenance of BCPs including input and maintenance of data integrity into the BCP system of record. The role will work directly with the Resiliency Officer and may directly interface with Audit, Compliance, Legal, Regulatory, Technology, and Control partners as per the need or requirement. The role requires a collaborative individual capable of initiating action and managing change in a fast-paced environment. The role has business resiliency responsibilities within an individual Business Group/Enterprise Function and must have an understanding of the business or technology the plan represents. The role must understand the enterprise operational resiliency standards and how to apply effective planning and management. This includes active facilitation of all exercise and maintenance activities and participation in planned and unplanned events. Other responsibilities include: Job Expectations: Work with Technology support to understand scope of exercise and training documents for Event Tracker to provide to business validators leading up to the exercise event Identifying and confirming business validators Provide overview of exercise and expectations to business validators, and ensure Test Scripts are documented prior to the exercise by the business validators Lead training calls (as necessary) and provide communications to ensure awareness of the exercise and set expectations Work with business validators during the exercise to assist in escalating issues, confirming validations have been completed, and/or communicate with validator managers if the validator is not present for the exercise Create and maintain Business Continuity Plans, and ensures they meet Enterprise Business Continuity and Resiliency Planning requirements. Conduct, oversee, manage, and document all exercise and maintenance items required in a timely manner as required by the EBCRP guidebook requirements. This may include: Business Impact Analysis Risk Assessment Business Recovery Strategies Technology Recovery Strategies Functional Exercises (including both plan level and enterprise led) Quality Review Data Validation Plan Distribution Support the Business Resiliency Manager during an incident to include progress reporting and other necessary activities to facilitate an effective response. Review/maintain submitted documentation and artifacts supporting exercise and maintenance activities. Coordinate responses to quality review/assessment findings ensuring all identified gaps and weaknesses are mitigated. Produce reports as needed to comply with program requirements. Communicate and work with Line of Business to resolve recovery gaps. Business Resiliency Coordinator team member must stay current with BRDR certification and have a thorough understanding of the Enterprise Guidebook and all the associated updates. Support Business Resiliency Managers and Functional Managers to maintain BCP data in the BCP system of record Be a SME associated with Enterprise BCP policy and procedures and apply that knowledge to the documentation and maintenance of BCP plans. Responsible for ensuring data quality of BCP plans. Industry certification on Business Continuity ISO 22301 LI DRI CBCPBCI CBCI is desirable Ability to partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals. Timings will require at least half day overlap with USA, a regular workday will be from 1.30 pm IST 10.30pm IST, subject to earlier or later hours at times as business requires. Candidate must be based out of posted location (Hyderabad/Bangalore) and will be required to work as per organizations In Office Work Schedule requirements at a minimum of 3 days per week in office and flexibility to work from home for 2 days a week.
Posted 4 weeks ago
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