Business Operations Associate

About the Role As a proactive and detail-oriented Business Operations Associate, you will play a crucial role in supporting day-to-day operations related to company governance, product engagement tracking, and stakeholder coordination. This position requires someone who excels in structured environments, takes initiative, and effectively manages tasks and communications across various internal and external workflows. Key Responsibilities In the realm of Company Governance Support, you will collaborate with corporate secretarial and compliance vendors to ensure the accuracy and completeness of filings, registers, and other documentation across the company's legal entities. Your responsibilities will also include maintaining audit readiness across multiple jurisdictions and tracking regulatory requirements while assisting with board/shareholder documentation needs. When it comes to Product Usage Monitoring and Engagement, you will be tasked with creating and updating dashboards to monitor usage patterns and event logs for specific client accounts. Additionally, you will support the onboarding process for junior users at client organizations by providing walkthroughs, explainer content, and demo sessions. It will be essential to coordinate internally to keep materials current and address any usage issues promptly. For Executive Support (CXOs), you will be responsible for scheduling meetings and managing calendars for key external discussions involving the CXOs. You will also track and follow up on action items where founder involvement is not immediately necessary, as well as maintain internal trackers to ensure seamless task management. Qualifications To excel in this role, you should ideally possess 1-3 years of experience in operations, CXO support, or client engagement. Strong organizational skills, effective communication abilities, and the capacity to work autonomously are key attributes for success. Proficiency in spreadsheet management, basic dashboard creation, and familiarity with internal systems are essential. You should be comfortable engaging with individuals at all levels, from vendors and clients to C-level executives. Previous experience in managing internal operations and external coordination within a dynamic work environment is highly desirable. This is a full-time position with a day shift schedule from Monday to Friday. Applicants are encouraged to provide their current and expected CTC, as well as their official notice period. The work location is in person at Mumbai, Maharashtra. Please note that successful candidates will have the opportunity to contribute meaningfully to various operational aspects of the company while collaborating with diverse stakeholders to drive organizational success.,