Business Operations Analyst

Job Description

Business ops analyst supports various contract management and revenue assurance initiatives by ensuring contractual compliance thereby contributing to the objective of profitability This requires data gathering, analysis, and reporting to present their findings and drive improvements in scope Contract management responsible for monitoring of contractual terms & conditions & maximizing revenues by application of those T&Cs ensure operational processes are compliant to contract perform contractual audits as and when needed to understand impact of different T&Cs in the contract & drive application of charges maintain contractual event dashboard to capture various contractual events (price reviews, benchmarks etc) due as per the contract & provide visibility to stakeholders to take timely actions Revenue assurance support existing initiatives on revenue assurance and contract management areas as assigned identify, track and report actions to fill the revenue gaps Data Analytics and Reporting produce and distribute reports on a regular basis (using Power Bi) analyze reporting data trends present results, findings and corrective measures on regular basis Knowledge management contribute to documentation of defined procedures and update on regular basis regularly reflect on and document where applicable the successes and challenges across the supported initiatives Transversal / Stakeholder Management & Interlock work in close coordination with stakeholders ie Contract Managers in region, Regional Sales Operations including Account teams, quote to order operations, and delivery teams to influence operational improvements across the organization Knowledge and abilities Strong analytical skills to analyze large data sets and derive valuable insights Ability to read and understand contract language and contractual T&Cs Strong financial understanding Excellent communications skills & fluency in English Language is a must End to end QTB process & tools knowledge is good to have Good time management, organizational, decision making & problem solving skills Proactive, self-motivated Good knowledge of MS Office applications (Word, Excel, Powerpoint, Access ) Power BI is a must