Business Operations Analyst-Associate

About the GBFS Team:

The Global Business and Finance Support (GBFS) team provide support to HQ and the global regional team on Finance & Business Operation activities. This job role is for business operations related activities Partner Onboarding, Global Channel Incentive and Marketing Development fund claims, fund requests, fund allocation, invoicing support and ad-hoc reporting.

General Job Summary: This role serves as a key point of contact for both external customers and internal teams, providing essential support to HQ and Sales Teams. Responsibilities include overseeing account onboarding, managing product SKUs, administering partner offerings, and process MDF/GCI claims. Additionally, the role plays a vital part in ensuring precise reporting, smooth payment integration and communication to internal stakeholders/partners. The ideal candidate will be driven by a passion for fostering outstanding internal collaboration across the organization. Responsibilities include, but are not limited to, the following activities:

Job Overview:

• Oversee Partner account onboarding, manage product SKUs, and administer partner offerings
• processing of Market Development Funds and Global Channel Incentive claims, ensuring compliance with program guidelines and financial accuracy
• Handle marketing budgets, fund allocations, fund requests with accuracy
• Ensure seamless financial tracking, reporting, and billing processes.
• Serve as a key contact for external customers and internal HQ and Sales Teams.
• Provide world-class assistance for Qualcomms products and services while fostering strong internal partnerships.
• Perform additional ad hoc business operations activities from time to time.

Requirements:

• 3 to 6 years relevant industry experience in Sales operations activities
• Prior experience in semiconductor industry, OEMs and partner management is desired.
• Excellent Advanced Excel Skills, Salesforce, data analysis and reporting.
• Strong analytical, problem solving and conceptual skills.
• Positive attitude and willingness to learn skills/tools
• Flexible for evening calls (8PM 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed
• Strong written and verbal communication skills.

Education Requirements:

• Bachelors in Science / B.Tech / Commerce / Economics and/or,
• Diploma or Masters in business Analytics
• Business Administration from a reputed B-school.

Minimum Qualifications: