Business Head – X-Factor (Digital Media Automation & Growth Solutions)

business setup, client acquisition, solution positioning, and execution coordination

hands-on leadership role

Key Responsibilities:

Business Development & Client Engagement

• Identify and onboard SME, enterprise, and reseller clients
• Conduct client discovery meetings to understand business needs
• Position X-Factor solutions (WhatsApp automation, CRM, SMS, email, workflows) effectively
• Close pilot projects and long-term engagements

Solution & Execution Oversight

• Translate client requirements into executable automation use cases
• Coordinate with internal teams, vendors, and platform partners
• Oversee onboarding, implementation, and go-live phases
• Ensure quality, timelines, and client satisfaction

Reseller & Partnership Development

• Identify potential resellers, agencies, and channel partners
• Support onboarding, enablement, and commercial structuring
• Build a scalable reseller-friendly model

Operations & Process Setup

• Define basic SOPs for onboarding, campaigns, and support
• Work with interns and shared resources for documentation and execution
• Track active clients, renewals, and upsell opportunities

Strategic Growth

• Provide feedback on productization, pricing, and packaging
• Align X-Factor offerings with Chanakya X consulting engagements
• Support brand positioning and market expansion strategy.

Team Structure (Initial Phase)

• Business Head (this role)
• Intern / Junior Associate (support role)
• Shared Chanakya X resources (tech, media, consulting)
• External vendors / platform partners (as required)

Ideal Candidate Profile

• 3–7 years experience in:
• Business development
• Digital solutions
• SaaS / automation / CRM / marketing tech

Strong understanding of:

• WhatsApp Business Automation
• CRM concepts
• Digital communication workflows
• Consulting mindset with execution capability
• Comfortable working in a

  zero-to-one setup

• Strong communication, ownership, and problem-solving skills

What We Offer

• Leadership role in a growing vertical
• Opportunity to build and scale a business line
• Direct exposure to diverse industries and clients
• Performance-linked growth and long-term opportunity
• Association with a serious consulting and intelligence firm