Business Devlopment Manager Inside sales

Role Summary:

The Inside Sales Manager will be responsible for managing and growing our sales pipeline by handling inbound and outbound sales calls, nurturing leads, building strong customer relationships, and achieving sales targets. The candidate will oversee the inside sales team, drive performance, and ensure smooth coordination with logistics and field sales teams.

Key Responsibilities:

• Manage day-to-day operations of the inside sales team.
• Handle incoming calls and enquiries professionally, converting them into sales opportunities.
• Conduct outbound calls to prospective customers for product promotion, order generation, and relationship building.
• Prepare and send quotations, follow up for orders, and ensure timely processing.
• Maintain and update the CRM with leads, prospects, customer details, and follow-ups.
• Coordinate with logistics and warehouse teams for timely dispatches and order fulfilment.
• Work closely with the marketing team to execute campaigns and generate leads.
• Analyse sales data and prepare weekly/monthly reports for management review.
• Train and motivate the inside sales team to achieve set targets.
• Build strong relationships with existing customers to ensure repeat business and customer satisfaction.
• Stay updated with product knowledge, market trends, and competitor activities.

Desired Candidate Profile:

• Graduate in any discipline (Science, Commerce, or Business preferred).
• Minimum 2-4 years of experience in inside sales, telesales, or sales coordination, preferably in medical devices, pharmaceuticals, or healthcare products.
• Excellent communication skills in English and Hindi.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
• Strong team management, negotiation, and customer relationship skills.
• Self-motivated with a result-oriented approach.
• Female candidates are encouraged to apply for fostering gender diversity.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹44,747.81 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Work Location: In person