Business Development Team Lead

About the Role:

Cityfurnish is looking for a sharp, ambitious, and growth-driven Team Lead Business Development to spearhead revenue expansion across both B2B and B2C verticals. This position is ideal for a younger, dynamic leader who is eager to scale with the organization and eventually grow into a senior leadership role. The TLBD will manage the B2B enterprise sales function along with a 15+ member B2C field sales/broker network team, ensuring strong funnel performance, high conversions, and excellent customer outcomes.

Key Responsibilities:

1. Leadership & Revenue Strategy

• Drive revenue growth across B2B and B2C channels.
• Develop market expansion strategy aligned with company goals.
• Track weekly/monthly performance, revenue forecasts & conversions.
• Build a strong culture of ownership, discipline, and accountability.

B2B Sales Management (Core Functional Leadership)

• Source and acquire clients across - co-living, student housing, serviced apartments, guest houses, hotels, real estate groups, and hospitality chains.
• Build long-term partnerships with developers, FM companies & accommodation providers.
• Create customized furnishing/rental solutions based on client needs.
• Lead negotiations, pricing, proposal drafting, and deal closures.
• Ensure repeat business, contract renewals & enterprise-level account management.
• Map new markets, industry opportunities, and partnership channels.

B2C Field Sales (Broker / Channel Partner Model)

• Lead and guide a 15+ member field BD team working on broker & channel partner acquisition.
• Scale broker network across assigned territories.
• Ensure daily meetings, outreach activities, and territory coverage.
• Support the team in driving partner-generated leads for rentals.
• Establish B2C sales SOPs, incentive structures, and KPI trackers.
• Monitor broker funnels, qualification, conversions & revenue delivery.

B2C Responsibilities to Integrate:

• Identify and onboard new channel partners/brokers.
• Ensure team conducts regular in-person meetings with brokers.
• Oversee cold calling, virtual meetings & partner engagement activities.
• Ensure quality presentations & pitches to partners.
• Gather customer feedback and share insights with internal teams.
• Drive and monitor monthly revenue targets via partners.
• Implement CRM discipline and data accuracy across BD team.

Process Excellence, CRM & Reporting

• Build dashboards to track daily productivity, funnel health & conversion metrics.
• Ensure strict CRM hygiene, sales documentation, and pipeline governance.
• Work cross-functionally with Marketing & Product to enhance lead quality and user journeys.
• Standardize proposal formats, pricing sheets, and negotiation frameworks.

Customer Experience & Post-Sales Coordination

• Maintain high NPS, customer satisfaction, and escalation resolution.
• Ensure smooth coordination with Operations for delivery, setup & after-sales needs.
• Drive repeat revenue, renewals, cross-selling and upselling.

Team Development & Capability Building

• Hire, train & develop both B2B and B2C BD team members.
• Coach team on negotiation, communication, CRM use, and sales processes.
• Conduct structured performance reviews & improvement plans.
• Build a motivated, high-performance growth team.

What Were Looking For:

• 39 years of experience in BD, Sales, Key Account Management, or similar roles
• Strong exposure to:

Co-living

Student housing

Serviced apartments / guest houses

Hospitality

Real estate (preferred strongly)

• Experience in managing field sales teams.
• Strong negotiation & relationship-building skills.
• Analytical mindset with experience in CRM tools, sales metrics & reporting.
• High ownership, ambition, and ability to thrive in a fast-paced startup.
• Someone young, energetic, and eager to grow with the organization into senior leadership.
• Excellent communication skills and stakeholder management.

Why Join Us:

• Opportunity to scale the BD division of one of Indias leading rental brands.
• Work closely with founders & leadership on high-impact revenue decisions.
• Competitive compensation + attractive performance incentives.
• Fast-track career growth in a rapidly growing organization.
• Freedom to innovate, build systems & shape the future of the sales function.

If you believe you can thrive in a fast-paced environment and work closely with dynamic leaders, please apply here for priority hiring - https://forms.gle/6GH9s9i9VVGin3nF7