Business Development Representative

Job Description

**Main Responsibilities** (Work From Office) - Respond promptly to inbound leads via email, phone, and other communication channels. - Engage with prospective customers across channels to understand their basic ecom needs, challenges, and goals and how our solutions can meet them. - Explain complex technical details of our product suite in a clear and comprehensible manner. - Provide information and clarification about our product suite, including features, benefits, and pricing. - Support in scheduling product demos and meetings for the sales team as directed. - Maintain accurate records of interactions and updates in the CRM system and follow up diligently. - Complete basic onboarding tasks to expedite customer setup and product utilization. - Collaborate with senior team members to optimize lead conversion and customer engagement strategies. **Qualifications & Skills** - Experience working with a US company and customers based in the US. - Bachelor's degree in Business Administration, Marketing, or a related field. - Strong command of the English language, both written and verbal. - Excellent communication and interpersonal skills; comfortable in spoken and written English, with the ability to communicate effectively with US-based customers across different time zones over video and audio calls. - Ability to articulate ideas clearly and concisely, and explain complex technical details effectively to a non-technical audience. - Proactive and self-driven with a strong desire to learn and grow in a sales or business development role. - Ability to work well in a team environment and collaborate effectively with colleagues. - Enthusiasm for providing excellent customer service and helping clients succeed. - Basic understanding of business concepts and willingness to learn about our products and industry. - Proficiency in basic computer skills and willingness to learn to use CRM software and other sales productivity tools. **Interview Plan:** - Round 1: Sales Manager - Round 2: Mock Call / Demo (team to provide details) - Round 3: SVP of Sales and Operations - Final: Head of Marketing.