Business Development Manager - Online

About us :

Ultrafresh is a leading modular kitchen and home interior brand, transforming houses into stylish and functional homes. Powered by the TTK Prestige Group, we are headquartered in Mumbai with regional offices in Delhi, Bengaluru, and Kolkata with over 200 studios across India. With advanced manufacturing and a strong focus on innovation, Ultrafresh is among Indias fastest-growing home lifestyle brands, blending craftsmanship and technology to create spaces that reflect every customer’s personality.

Roles and responsibilities:

Customer Interaction:

• Respond promptly to online inquiries via email, chat, and social media platforms.
• Understand customer needs and provide detailed information about our modular kitchen and interior design offerings.

Lead Management:

• Handle the qualified leads from online platforms.
• Follow up with prospective customers to convert inquiries into sales opportunities.

Sales Coordination:

• Work closely with the sales team to schedule consultations, site visits, and product demonstrations.
• Assist in preparing and sharing quotations, catalogs, and brochures with potential clients.

Customer Support:

• Address customer queries, concerns, and feedback efficiently.
• Maintain a professional and friendly tone in all communications.

Marketing Collaboration:

• Collaborate with the marketing team to optimize online sales campaigns and strategies.
• Share customer insights to help improve product offerings and promotional efforts.

Reporting and Analysis:

• Maintain accurate records of inquiries, leads, and conversions.
• Provide regular reports on online sales performance and customer feedback.

Desired Candidate Profile:

Freshers are welcomed

• Experience:

  0-5 years of experience in online sales, customer service, or a similar role, preferably in the interior design or modular kitchen industry.

• Education:

  Graduate in any discipline. A degree/diploma in Interior Design or Sales & Marketing is a plus.

• Skills:

• Strong verbal and written communication skills.
• Proficiency in CRM tools and MS Office Suite.
• Ability to multitask and manage time effectively.
• Familiarity with interior design concepts and trends is advantageous.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunity to work with a leading brand in the interior design industry.
• A collaborative and dynamic work environment.

How to Apply:

Be a part of Ultrafresh Modular Solutions Ltd and help customers design their dream Spaces !!