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Business Development Manager (BDM)

Vector Analytics Consulting Human Resource Inc

1 - 31 years

0 Lacs

Ambli, Ahmedabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

development compliance drive service training reports leadership management communication crm support

Work Mode

Remote

Job Type

Full Time

Job Description

Operations Manager / Supervisor – BPO / Professional Services📍 Location: [Lucknow] 🕒 Employment Type: Full-Time We’re hiring an experienced Operations Manager / Supervisor to lead daily operations in our BPO/professional services team. You’ll manage teams, ensure SLA compliance, and drive performance for multiple client accounts. What You’ll Do:Lead and supervise BPO service teams to meet KPIs and SLAs Monitor productivity and quality across client projects Identify and implement process improvements Collaborate with training, quality, and client success teams Prepare performance reports and ensure client satisfaction What You’ll Need:3+ years of experience in BPO or service delivery operations Strong leadership and people management skills Excellent communication and problem-solving abilities Familiarity with CRM, WFM, or ticketing tools Bachelor’s degree preferred What We Offer:Competitive salary + performance bonuses Growth opportunities in a fast-paced environment 📩 Apply now at [consultantvhr@gmail.com] Let me know if you’d like this version customized for inbound support, back-office operations

More Jobs at Vector Analytics Consulting Human Resource Inc

Business Development Manager (BDM)

Ambli, Ahmedabad

1.0 - 31.0 yrs

INR 0 - 0 Lacs

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Vector Analytics Consulting Human Resource Inc

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