Business Development Executive

Company Name:

Shift Timing: US Shift -

Designation:

About Company:

IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services, and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, the Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 1,200 employees, who operate 24/7 to deliver exceptional service for your business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR-compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013, and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK which operates in more than 19 countries with over 100 offices and is listed on the London stock exchange.

Company Website:

Key Responsibilities:

• Make outbound cold calls to potential US-based clients to promote and sell technical products/services.
• Identify customer needs and provide suitable product/service recommendations.
• Maintain a high level of product knowledge to confidently handle technical queries.
• Generate leads or references from the existing customers and follow up on existing prospects.
• Meet and exceed the KRAs and KPIs. Update CRM tools and maintain accurate records of conversations.
• Handle customer objections professionally and convert leads into customers. Collaborate with internal teams for feedback and support.

Requirements:

• Bachelor's degree in any discipline.
• 1 to 2 years of experience in cold calling for US-based technical sales processes.
• Excellent verbal communication skills in English. Ability to work night shifts aligned to US time zones.
• Good understanding of customer service and sales techniques.
• Tech-savvy with knowledge of CRM systems and basic computer skills.
• Positive attitude, confidence and persistence to handle rejections.
• Target-oriented with a passion for exceeding goals.