Business Development Executive

The following are the detailed activities to be undertaken by the role of a Business Development Executive (Sales)

Product & Services Knowledge:

• Must have an in-depth understanding of all our ventures and their products and service offerings.
  
• Understand the technicalities and product and services offered along with their advantages, benefits, and positioning.
  
• Must have an adequate understanding of the target market for each products and services offered.

In-bound Sales Activities:

• Cater to leads generated from in-bound channels such as emails, websites, social media, phone calls and referrals.
  
• Understand client requirements and provide them with the solution over emails, calls and meetings.
  
• Maintaining and tracking leads through Excel and CRM systems.
  
• Responding to client queries over emails and phones.
  
• Following up with clients for sales closure.

Out-bound Sales Activities:

• Researching, identifying, collating, and preparing lead lists.
  
• Reaching out to leads through emails and cold calling.
  
• Pitching to leads and making them aware of our products and services
  
• Sending samples, proposals and setting up calls with senior management
  
• Following up with clients to ensure deal closure.
  
• Maintaining and tracking out-bound sales leads and their status through Excel and CRM

Online Sales Activities:

• Identifying websites and portals for client requirements.
  
• Understanding client requirements and offering appropriate solutions.
  
• Maintain client communications and follow-ups

Client Retention Activities:

• Maintaining client communications with existing or old clients to identify opportunities.
  
• Regular email communication through personalized emails, calls and automated newsletters.
  
• Maintain a client database and manage a communication calendar.
  
• Communicating updates to clients.

Client Engagement & Servicing:

• Engaging with clients through out the process starting from lead stage, contract stage, project stage and closure.
  
• Maintaining articulated and transparent communications with client.
  
• Coordinating with the delivery teams to ensure timely deliverable, feedback collation and ensuring project closures.

Compliance & Documentations

• Preparing quotations, estimates and invoices for clients.
  
• Responsible for complete vendor documentation and documentation requirements from clients.
  
• Ensuring payment collection for invoices through regular follow-ups and client communications.
  
• Update and maintain rate charts and pricing documents along with other marketing collateral.

Requirements

• Excellent English communications skills both verbal and written.
  
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  
• Must have working knowledge of CRM, Email Marketing and Invoicing systems.
  
• Must have adequate skillset required for B2B sales.
  
• Excellent time management, interpersonal, and negotiation skills
  
• Team player, self-motivated, willing to work for a startup