Business Development Associate

Job description:

Role Overview:

We are looking for an experienced and result-driven Business Development Associate to join our growing team. The ideal candidate must have a proven track record in handling outbound sales calls, client relationship management, and customer handling within the eCommerce or dropshipping industry.

Key Responsibilities:

• Make outbound calls to qualified leads provided by the company
• Explain products and service offerings tailored to the customer’s business
• Convert leads into successful closures and build long-term client relationships
• Understand customer needs, guide them through onboarding, and provide post-sale support
• Maintain regular follow-ups and update CRM systems with call logs and status
• Coordinate with internal teams to resolve client queries and ensure smooth execution

Candidate Requirements:

• Minimum 2 years of experience in relationship management, telesales, or client servicing
• Prior experience in the eCommerce, dropshipping, or online selling domain is mandatory
• Strong communication skills in Hindi and English
• Comfortable with CRM tools, Excel, and online platforms
• Goal-oriented, self-motivated, and capable of handling clients independently
• Excellent time management and multitasking ability
• Male /female candidates both are welcome

Compensation & Benefits:

• Competitive fixed salary with performance-based incentives
• Opportunity to work with a rapidly growing digital commerce brand
• Supportive leadership, professional development, and a growth-focused environment

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement

Work Location: In person