Business Development Associate BDA

Job Description

Company Description Techsharks Internet Services Pvt Ltd is an IT Solution & Digital Marketing firm based in New Delhi, India. Our team consists of experts with over 8 years of experience in various fields such as Website Development, Digital Marketing, Social Media Management, Content Writing, Graphic Design, Sales, and Lead Generation. We are dedicated to the growth and development of our clients' businesses, offering innovative solutions in the rapidly expanding E-business market. Role Description This is a full-time on-site role for a Client Relationship Manager at Techsharks Internet Services Pvt Ltd in New Delhi. The Client Relationship Manager will be responsible for managing client accounts, building strong relationships, understanding client needs, and ensuring client satisfaction. They will facilitate communication between clients and internal teams, analyze data to improve services, and implement strategies to enhance client experience. Qualifications Excellent interpersonal and communication skills Strong customer service orientation Experience in account management and client relationship building Ability to analyze data and identify trends Knowledge of digital marketing and IT solutions Problem-solving skills and attention to detail Bachelor's degree in Business, Marketing, Communication, or related field Roles and Responsibilities Build and maintain strong client relationships. Ensure smooth coordination between clients and internal teams. Align client goals with effective digital marketing strategies. Provide regular performance updates and insights. Address client issues and concerns promptly. Identify and suggest opportunities for upselling services. Stay updated on industry trends to offer valuable advice. Ensure high service standards to boost client satisfaction and retention. Salary upto 25k-30k + incentives Show more Show less