Business Associate (Shift Working)

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Job Summary

The Business Associate (Shift Working) will be responsible for supporting business operations, managing daily workflow, and coordinating with stakeholders during assigned shift hours. The role requires strong communication skills, attention to detail, and the ability to handle operational tasks in a fast-paced corporate environment. The candidate must be open to rotational shifts and capable of providing effective support to multiple teams.

Key Responsibilities

• Support day-to-day business operations and administrative tasks.
• Coordinate departmental requirements and assist in task allocation during the shift.
• Maintain reports, MIS, meeting notes, and support documentation.
• Manage communication and updates to stakeholders and shift teams.
• Track progress of ongoing tasks and escalate issues to senior leadership when necessary.
• Assist in process improvement, data management, and operational planning.
• Work closely with various departments such as Operations, Finance, HR, and Admin.
• Follow standard operating procedures and organizational policies.
• Prepare and hand over detailed shift reports to the next shift team.
• Support in customer service, query resolution, and business-related updates.

Shift Responsibilities

• Work as per rotational shift schedule (morning/evening/night).
• Ensure a smooth and documented shift handover for continuity.
• Provide real-time operational support during assigned hours.

Core Competencies

• Strong communication and coordination skills.
• Good understanding of operational workflows and corporate functioning.
• Proficient in MS Office, documentation, and basic analytical tasks.
• Ability to multitask, prioritize, and manage responsibilities independently.
• Attention to detail and problem-solving abilities.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Finance, or relevant field.
• 1–3 years of experience in business operations or support functions.
• Experience in corporate or financial services environment preferred.

Preferred Attributes

• Ability to work efficiently in rotating shifts.
• Professional attitude, discipline, and team collaboration.
• Strong organizational and time management skills.
• The role involves rotational shift timings, including morning, evening, and night shifts.