Business Analyst

As a Business Analyst at Zinnia, you will play a crucial role in the planning, analysis, and execution of projects focused on enhancing our professional services. Your responsibilities will include gathering detailed requirements, documenting processes, and ensuring that project outcomes align with business goals. To excel in this role, you should possess a solid background in the annuity and insurance industry, with a good understanding of how Operations, Technology Capability areas, and other departments like Finance and Compliance interconnect. Building strong relationships with both internal and external team members across various technical and non-technical domains will be essential. Your key tasks will involve collaborating with stakeholders to gather precise business requirements, leading solution implementation efforts, and creating thorough documentation such as business requirements documents and process flow diagrams. Furthermore, you will engage with key stakeholders, drive process optimization initiatives, and support project planning and execution to ensure timely delivery and alignment with business objectives. Additionally, you will lead change management efforts associated with business transformation initiatives, oversee quality assurance processes, and mentor junior business analysts to foster continuous improvement and professional growth within the team. To be successful in this role, you should hold a Bachelor's degree in Business Administration, Economics, Information Technology, or a related field, along with a minimum of 5 years of experience in business analysis. Strong analytical and problem-solving skills, excellent communication abilities, and expertise in business analysis tools and methodologies are vital. Moreover, certifications such as CBAP, PMP, or equivalent would be advantageous. In return for your contributions, you can expect a dynamic work environment, opportunities for professional development, and the chance to work with a leading technology platform in the insurance industry like Zinnia.,