Business Analyst

Job Description

We are seeking a highly motivated and detail-oriented Business Analyst to join our team. The role will involve analyzing data to drive improvements in medical team operations, managing internal portals, and ensuring seamless collaboration with stakeholders. This is an exciting opportunity for candidates with a strong analytical mindset and technical acumen, seeking to make a meaningful impact in healthcare operations. Key Responsibilities: 1. Performance Analysis: Analyze the medical team s performance data, identify trends, and generate actionable insights Leverage advanced data analytics tools to process large datasets, extract insights, and share findings with the Head of Medical Operations and Training. Continuously monitor performance metrics and recommend strategies for improvement 2. Product Management: Lead product management efforts for internal medical team portals, ensuring user needs are met Develop detailed Product Requirement Documents (PRDs) for new features and enhancements Collaborate with technical and product teams to design, test, and implement portal improvements Take end-to-end ownership of feature development projects to address medical team needs effectively 3. Stakeholder Management: Serve as the liaison between internal medical teams and external vendors for software and telecom services. Collaborate with tech and marketing teams to resolve system glitches and order processing queries Engage with stakeholders to address medical team issues and foster seamless communication 4. MIS Preparation: Lead the preparation of monthly performance reports for the medical team Design intuitive report formats, define key performance metrics, and track progress against targets 5. Monthly Presentations & Dashboards: Prepare comprehensive monthly update presentations using inputs from diverse stakeholders. Arrange and coordinate meetings with higher management, ensuring timely execution. 6. Operational Excellence: Identify opportunities to optimize team performance and operational efficiency. Analyze costs and margins to develop improvement strategies in collaboration with the Head of Training and Operations. Design and implement roadmaps for achieving performance targets Qualifications: Proficiency in Excel, SQL, Python & Data Visualization Tools such as Power BI, Tableau, etc. Analytical & Strategic Thinking 2-4 years of experience in Business Analytics, Data Management or data analytics roles.