Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in chennai
>
Prodapt Solutions
>
Business Analyst - Telecom Experience

Business Analyst - Telecom Experience

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Prodapt Solutions

7 - 12 years

4 - 8 Lacs

chennai

Posted:21 hours ago| Platform:

Apply

Skills Required

order management business analysis incident management telecom project management tools bpmn rest project management team management maven hibernate telecommunication camunda bpm javascript microservices spring spring boot java aris j2ee agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

The Business Analyst position is a role within the Operations department of Prodapt that reports to the Project Manager.

The overall purpose of the position is to govern various tools and processes within a project in collaboration with the PMs and clients, and to recommend continuous enhancements to increase efficiency, and to uphold Prodapts winning values and to work in a way that contributes to the Companys vision.

Also , you will be the go to person in our clients organisation for new requests or changes related to the domain. It involves interaction with IT team and business units, understand their requests and coordinate delivery.

Responsibilities

Process Management:

Create key stroke level process flows and process documentation independently
Govern calibration calls with clients and share necessary process related updates
Drive brainstorming sessions to recommend transformation and enhancements in existing processes
Analyze current telecom business processes and workflows; identify gaps and areas for improvement to optimize operational efficiency and customer satisfaction
Hands on experience in BPMN , ARIS, Camunda,etc.
Collaborate with Project Managers on process re-engineering or process refinement approach
Collaborate with technical teams and vendors to evaluate proposed telecom solutions or system changes, ensuring alignment with business goals and technical feasibility.
Incorporate industry best practices into the existing processes and drive continuous improvement

Quality Management:

Ensure 100% quality scores across all processes
Govern periodic quality calls and demonstrate process quality metrics to the clients
Collaborate with the client's quality team to align the solutions with client's expectations
Identify root causes of recurring issues and drive corrective/preventive actions

Project Management:

Create contractual agreements such as SOW, amendments and renewals
Support project management activities by tracking requirements, managing scope changes, and ensuring timely delivery of business objectives
Lead/govern multiple transitions including Offshoring/nearshoring
Travel to client location as per business requirements and demonstrate high project management skills with clients
Maintain Lean operations to avoid unnecessary buffers and to drive cost effective operations
Focus on project revenue, cost and RGMs and to drive efficiencies with defined action plan
Identify new opportunities within the current project and highlight them in Leads generation process; create proposals and business plans
Collaborate with Delivery Managers in creating proposals and business plans
Implement effective BCP management process
Work with PMs for tracking critical data in the project and generate client focused periodical reports
Coordinate with clients to create excellent business relationship for consistent performance and business expansions
Align project delivery with organization's goals and strategy

Change Management:

Work with clients to understand the change requirements
Ensure seamless operations through system driven approach while incorporating changes in the process
Assist team members in effective change management

Team Management:

Identify domain experts within the team through mentoring and coaching
Contribute to organization wide knowledge repository e.g. 'Insight creation'
Implement effective Checks and Balance process in place - including imposing PIPs for non-performers, rewards and recognition for performers, create high motivation factors within team
High focus on knowledge base retention including acquiring key skills through L&D, setting career aspiration roadmap, supporting team members in scaling up etc.

Support other accounts/programs as required to help providing KT for new tools/channel support

Requirements

Must Have Skills - Incident Management, Order management, and Telecom Background.
Good to Have - Team Management, Project management, MS Office, Client management, Business Analysis, Business Analyst, Good Communication skills, presentation skills, conflict management.
Bachelor's or master's degree in a relevant field (such as telecommunications, engineering, or project management) is preferred.
Proven experience as a project manager in the telecom domain, with a strong track record of successfully delivering complex projects.
In-depth knowledge of the telecommunications industry, including technologies, regulations, and market trends.
Excellent leadership. Strong and communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficiency in project management tools and software.
Ability to analyse clients needs, design and document solutions.
Project management certifications, such as PMP (Project Management Professional), are advantageous but not mandatory.
Able to work in a multi cultural environment.

Mock Interview

Practice Video Interview with JobPe AI

Start Business Analysis Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Javascript Skills

Practice Javascript coding challenges to boost your skills

Start Practicing Javascript Now

Prodapt Solutions

Software Development

Chennai Tamilnadu

Login to

Please Verify Your Phone or Email

Confirm Action

Business Analyst - Telecom Experience