Business Analyst

Are you passionate about bridging business needs with tech solutions? We’re looking for a Business Analyst with 2–3 years of experience who can turn complex requirements into actionable outcomes and drive impactful change across our systems and processes. Key Responsibilities:- Gather and document business requirements, translating them into clear functional specifications. Collaborate with cross-functional teams to design and implement effective business solutions. Coordinate with development, QA, and IT teams for timely delivery of change requests and new software. Track progress, ensure deadlines are met, and escalate concerns as needed. Conduct demos of newly developed features or change requests for end users and clients. Test and validate solutions to ensure they meet business objectives. Provide end-user training and support. Communicate project updates and status to stakeholders and internal teams. Required Skills:- 2–3 years of relevant experience as a Business Analyst. Strong analytical and problem-solving skills. Excellent verbal and written communication abilities. Proficiency in MS Office Suite and flowcharting tools like Visio. Knowledge of SQL is a plus. Experience working with cross-functional teams and managing multiple priorities. Attention to detail and strong organizational skills. Bonus: Exposure to PG integration, API integration, and SMS/Email/WhatsApp communication systems. Show more Show less