0 years

0 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Candidate should have excellent knowledge of BRD, FRD and SRS Documents.
  • Experience with JIRA, Agile, and Scrum.
  • Candidate should have excellent communication skills.
  • Candidate must have experience in client communication.
  • Experience in creating requirements for technologies such as ERP, eCommerce, or CRM.

Requirements

  • Excellent verbal and written communication skills.
  • A proactive team player with a problem-solving mindset.
  • Excellent organizational skills.
  • Experience with JIRA, Agile methodologies, and Scrum practices.
  • Maintain records of the conversations with the customer and analyze the data.
  • Handling customer queries on Chat and E-mails.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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