Business Analyst Senior

• Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business
• Performs research and analysis to support business operations and presents findings to manager or project leader
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
• Utilizes systems and data to resolve business issues in the most effective and productive manner
• Identifies and implements best practices and suggests how to improve current practices
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment
• Develops recommendations to solve problems and issues related to business operations
• Analyzes and documents business processes and metrics and identifies improvement opportunities
• May train internal employees on changes to business practices, processes or procedures
• May perform special projects upon request and on occasion
• May provide coaching and/or guidance to less experienced Business Analysts
• Other related duties assigned as needed

• Bachelors degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.
• 7-9 years of relevant experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of Transfer Agency will be an added Advantage.
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of basic financial analysis principles and ratios
• Proficiency in standard office software, such as MS Office, Visio, MS Access, Macros, Power point.
• Proficiency in industry-standard process methodologies, e.g., Six Sigma, LEAN, ISO, CMM, etc.
• Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas