Business Analyst

Job Description

Gather, document, analyze, and validate business requirements by extracting them from documentation and eliciting them from representatives of cross-functional business teams. Lead requirements gathering sessions using discovery workshops, interviews, and analysis in partnership with UX. Identify gaps in process, communication, and requirements to ensure we are developing the best possible product. Actively manages requirements and acceptance criteria to ensure accuracy and completeness of the developed solution. Supports software testing and the QA team by reviewing test plans and ensuring business requirements are fully validated. Acts as a resource to clarify and scope tasks for members of the development and testing teams. Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when disagreeing with them. Improves systems by studying current practices, then recommending and/or designing modifications. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Minimum Qualifications Proven skills documenting business requirements and effectively translating technical specifications into accessible business language. Knowledge of the full software development lifecycle from inception to deployment. Bachelor s degree. 3+ years of relevant experience Demonstrated project management skills. Effectively handles incomplete information and changing circumstances; possesses the ability to shift gears; can decide and act without having the total picture; embraces when things are up in the air. Excellent attention to detail and communication skills. Proactive, results-oriented problem solver with strong organization skills. Learns quickly when facing new problems; analyzes success and failures as clues to improvement; quickly grasps the essence and the underlying structure of anything. Enjoys the challenge of unfamiliar tasks. Possesses a high level of intellectual curiosity. Preferred Qualifications Experience with commercial ERP, CRM, and/or Marketing Automation Systems. Solid technical background, specifically with ecommerce, mobile app and website technologies, data and analytics. AEM and Marketo experience. Experience working with Jira and Confluence in an Agile environment. Experience at a marketing agency in a regulated industry. Business Analyst