Business Analyst (Procurement & Asset Management)

Job Description

When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We are the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training, and career development as we'll as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be. What you will do: Lead for all EMEA and APAC Asset Management issues Disposals of old inventory through our Asset Disposal Company - working closely with Worldwide Tech Support to ensure the data and collection of equipment is correct Processing tickets for Leavers in ServiceNow Organizing mailing supplies and couriers for Leavers returning their assets Recovery of equipment from Leavers and reviewing the aged leavers for final process steps Stolen/lost laptops with communication to Fixed Assets and associates to ensure data is received to retire the asset Ensuring the accuracy of the data in Asset Database Overseeing the Tech Support Audit process Assist in escalations Managing Assets email box to assist with associates questions and troubleshooting issues Assist the team with IT Procurement issues Assist with ServiceNow tickets for orders or inquires Managing emails to the IT Procurement team email box , troubleshooting issues Place orders in our ordering system, Coupa Assist with any AP issues regarding Receiving or pricing issues monitored and enforced. What you will need: bachelors Degree in Finance, Accounting, or Business 1-3 years business experience in a technology organization; Gartner experience helpful Advanced skills in Microsoft Excel & PowerPoint Analytical, organized, and detail-oriented, articulate, and skilled in negotiation. Deadline-oriented Who you are: Motivated, high-potential performer Strong communicator with excellent interpersonal skills Able to solve complex problems and successfully manage ambiguity and unexpected change Teachable and embracing of best practices and feedback as a means of continuous improvement Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges