Req ID: 329902
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Analyst to join our team in Bangalore, Karn taka (IN-KA), India (IN).
Skills & Experience
- 7-10 years experience as a Product Owner or Business Analyst with MicroSoft Teams SDK experience.
- Strong experience in the payments industry, with a strong focus on instant payments systems
- Deep understanding of payment processing, instant payments, and financial messaging standards.
- Knowledge of Salesforce products like Salesforce Sales Cloud, Service Cloud, or CPQ.
- Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
- Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence.
- Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry.
- Product Strategy & Vision
- Collaborate with the Product Manager to understand product requirements and define the what during product development
- Define and communicate the vision for Salesforce solutions based on business objectives.
- Collaborate with stakeholders to understand requirements, pain points, and opportunities for improvement
- Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle
- Backlog Management & Prioritization
- Manage prioritization of the product backlog to be continually aligned to business value
- Prepare & groom stories based on upcoming requirement or enhancement
- Gather and refine business requirements, translating them into user stories and acceptance criteria
- Ensure the product backlog is visible to stakeholders to ensure transparency
- Accept completed epics and stories according to the Definition of Done
- Give demo to business user and stake holders.
- Works with Technical Program Managers, Business Units, Salesforce Developers, designers, and internal customers to define the details behind the business requirements
- Facilitate communication between technical and non-technical teams to ensure alignment.
- Work closely with Salesforce architects and developers to define solutions that balance functionality and scalability
- Sprint Planning & Agile Execution
- Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives
- Ensure timely delivery of features
- User Adoption & Training
- Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services.
- Drive user engagement by facilitating training sessions and creating relevant documentation.
- Gather feedback from end-users and incorporate it into future product improvements
- Maintain requirement gathering details on Confluence page.
- Properly address technically challenges to the customer and should be able to understand requirement feasibility.