Business Analyst

Job Description

Req ID: 329902 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst to join our team in Bangalore, Karn taka (IN-KA), India (IN). Skills & Experience 7-10 years experience as a Product Owner or Business Analyst with MicroSoft Teams SDK experience. Strong experience in the payments industry, with a strong focus on instant payments systems Deep understanding of payment processing, instant payments, and financial messaging standards. Knowledge of Salesforce products like Salesforce Sales Cloud, Service Cloud, or CPQ. Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams. Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment. Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence. Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry. Product Strategy & Vision Collaborate with the Product Manager to understand product requirements and define the what during product development Define and communicate the vision for Salesforce solutions based on business objectives. Collaborate with stakeholders to understand requirements, pain points, and opportunities for improvement Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle Backlog Management & Prioritization Manage prioritization of the product backlog to be continually aligned to business value Prepare & groom stories based on upcoming requirement or enhancement Gather and refine business requirements, translating them into user stories and acceptance criteria Ensure the product backlog is visible to stakeholders to ensure transparency Accept completed epics and stories according to the Definition of Done Give demo to business user and stake holders. Works with Technical Program Managers, Business Units, Salesforce Developers, designers, and internal customers to define the details behind the business requirements Facilitate communication between technical and non-technical teams to ensure alignment. Work closely with Salesforce architects and developers to define solutions that balance functionality and scalability Sprint Planning & Agile Execution Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives Ensure timely delivery of features User Adoption & Training Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services. Drive user engagement by facilitating training sessions and creating relevant documentation. Gather feedback from end-users and incorporate it into future product improvements Maintain requirement gathering details on Confluence page. Properly address technically challenges to the customer and should be able to understand requirement feasibility.