Business Analyst

Lotus Petal Foundation has over 13 years of grassroots-level expertise in handling challenges faced by underprivileged children and transforming their lives through education, nutrition and skill development & livelihood support. The Foundation focuses on the holistic development of the child thus preparing them to integrate into mainstream society, leaving a long-lasting impact on the lives of the students and their families.

Purpose of the Role :- Business Analyst who can effectively bridge the gap between Organization needs and technology solutions. This role requires someone with a deep understanding of end-to-end business processes, strong analytical skills, and the ability to lead solution delivery across teams. The ideal candidate is mature in perspective, thrives in cross-functional environments, and is passionate about driving operational excellence through effective systems and tools.

Key task

• Requirement Gathering & Analysis:

Collaborate with internal departments to identify business needs, pain points, and improvement opportunities.

• Documentation & Communication:

Translate business requirements into clear, concise user stories, workflows, and acceptance criteria.

• Design Support:

Create wireframes or mockups to visually communicate potential solutions to both stakeholders and technical teams.

• Development Collaboration:

Partner with developers to ensure accurate implementation of requirements and provide clarifications throughout the development cycle.

• Quality Assurance:

Own and execute QA processes to ensure solutions meet defined specifications and are free of defects.

• UAT & Issue Resolution:

Coordinate and support User Acceptance Testing with internal stakeholders, and manage the resolution of any reported issues.

• Implementation & Rollout:

Lead the deployment of internal tools or enhancements, ensuring minimal disruption and effective change management.

• Training & Support:

Deliver user training, create documentation, and provide ongoing support for internal users post-deployment.

• Continuous Improvement:

Proactively gather user feedback and work to improve existing systems, tools, and workflows.

Qualifications & Skills Required:

• B. Tech in Information Technology
• 5+ years of proven experience as a Business Analyst, preferably in internal systems, enterprise tools, or business operations.
• Strong understanding of business process modeling, requirements elicitation techniques, and system design documentation.
• Proficiency in tools like Jira, Confluence, Figma, or similar.
• Demonstrated experience with QA processes and UAT coordination.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to think strategically and see the big picture while managing the details.
• Experience working in Agile/Scrum environments is a plus.

Preferred Qualities:

• Mature and strategic mindset with a consultative approach.
• Self-starter who takes ownership of projects and delivers with minimal supervision.
• Comfortable working in a fast-paced, cross-functional environment.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Experience:

• total work: 5 years (Required)

Work Location: In person