Business Analyst

Job Description

Lotus Petal Foundation has over 13 years of grassroots-level expertise in handling challenges faced by underprivileged children and transforming their lives through education, nutrition and skill development & livelihood support. The Foundation focuses on the holistic development of the child thus preparing them to integrate into mainstream society, leaving a long-lasting impact on the lives of the students and their families. Purpose of the Role :- Business Analyst who can effectively bridge the gap between Organization needs and technology solutions. This role requires someone with a deep understanding of end-to-end business processes, strong analytical skills, and the ability to lead solution delivery across teams. The ideal candidate is mature in perspective, thrives in cross-functional environments, and is passionate about driving operational excellence through effective systems and tools. Key task Requirement Gathering & Analysis: Collaborate with internal departments to identify business needs, pain points, and improvement opportunities. Documentation & Communication: Translate business requirements into clear, concise user stories, workflows, and acceptance criteria. Design Support: Create wireframes or mockups to visually communicate potential solutions to both stakeholders and technical teams. Development Collaboration: Partner with developers to ensure accurate implementation of requirements and provide clarifications throughout the development cycle. Quality Assurance: Own and execute QA processes to ensure solutions meet defined specifications and are free of defects. UAT & Issue Resolution: Coordinate and support User Acceptance Testing with internal stakeholders, and manage the resolution of any reported issues. Implementation & Rollout: Lead the deployment of internal tools or enhancements, ensuring minimal disruption and effective change management. Training & Support: Deliver user training, create documentation, and provide ongoing support for internal users post-deployment. Continuous Improvement: Proactively gather user feedback and work to improve existing systems, tools, and workflows. Qualifications & Skills Required: B. Tech in Information Technology 5+ years of proven experience as a Business Analyst, preferably in internal systems, enterprise tools, or business operations. Strong understanding of business process modeling, requirements elicitation techniques, and system design documentation. Proficiency in tools like Jira, Confluence, Figma, or similar. Demonstrated experience with QA processes and UAT coordination. Excellent interpersonal, communication, and problem-solving skills. Ability to think strategically and see the big picture while managing the details. Experience working in Agile/Scrum environments is a plus. Preferred Qualities: Mature and strategic mindset with a consultative approach. Self-starter who takes ownership of projects and delivers with minimal supervision. Comfortable working in a fast-paced, cross-functional environment. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Experience: total work: 5 years (Required) Work Location: In person