Business Analyst

Role: Business Analyst Job Title: Senior Manager / Chief Manager Work Experience: 5 years + Education: BE / B.Sc / MCA Department: Information Technology Work location: Goregaon (East), Mumbai This role acts an interface between Business/Operations and Technology vendors to drive the resolutions on new products, defects and change request or new functionality, help business/Operations implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners: Business case, CBA, requirement gathering, assistance in UAT, implementation, Project Management. Key Challenges for the role · Understanding business’ change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. · Requirement gathering from Ops, Sales, Legal & Compliance, which clearly state the business needs and align with business processes. · Preparation of Business Requirement documents and test cases · Translating business requirement into product/process/system specification. · Liaison with other colleagues in IT to collectively fulfil the system delivery responsibilities on project, that have cross-functional inter-linkages · Implementation of new releases and automation of existing applications · Perform UAT and obtaining sign off from stakeholders for movement to Pre-Production and Production environments of relevant systems/applications · Interface between Business and Technology vendors to drive the resolutions on new products, defects and change request or new functionality · Good interpersonal and communication skills with ability to build productive relationships across the participants in the system · Creating a process oriented culture by standardizing processes and documenting the same by way of standard operating procedures · Regular update to stakeholder and senior management on projects Show more Show less