Business Analyst AP- Customer Success & Data Analyst

Frontend Arts brings together the brightest minds to create breakthrough technology solutions, helping our customers gain a competitive advantage. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.

Business Analyst

Roles & Responsibilities:

• Act as a

  bridge between business teams and financial operations

  , understanding and translating requirements into actionable tasks.
• Participate in

  requirement-gathering and discussion sessions

  with customers to align on deliverables.
• Perform

  invoice reconciliation, variance analysis, and audit-related reviews

  to maintain financial data accuracy.
• Provide proactive

  customer success support

  by addressing queries, tracking deliverables, and ensuring timely resolution of issues.
• Use

  advanced Excel

  (pivot tables, VLOOKUP, complex formulas, macros) to generate financial reports and insights.
• Monitor and

  manage customer demand

  , ensuring expectations are met with precision and attention to detail.

Additional Job Details:

• Strong business analysis skills

  with experience in finance, reconciliation, or audit processes.
• Proficiency in

  advanced Excel

  and financial data interpretation.
• Excellent

  spoken English

  and stakeholder management skills.
• High numerical aptitude, analytical thinking, and attention to detail.
• Experience in

  customer-facing or customer success roles

  in a finance or operations context is preferred.

Immediate joiners

Frontend Arts is an Equal Opportunity Employer with a commitment to diversity. We stand against discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.