Business Analyst

About Creatrix Campus

Creatrix Campus is a next-generation SaaS platform purpose-built for higher education. With a growing customer base across the USA, UAE, Malaysia, and beyond, Creatrix simplifies operations for universities through AI, automation, and low-code/no-code configurability. Were scaling rapidly and building an architecture-first culture that values performance, reusability, and product innovation.

Role Summary:

Business Analyst with strong product sense and AI fluency

Key Responsibilities:

Product & Functional Analysis

• Analyze complex university workflows (Admissions, SIS, Curriculum, Accreditation, etc.) and define user requirements
  
• Create

  BRDs, FRDs, solution documents, user flows, and wireframes

  for product development
• Translate client problems into

  scalable, no-code/low-code functional solutions

• Participate in sprints, grooming sessions, and product roadmap discussions
  

AI-Enhanced Solutioning

• Use AI tools (e.g., ChatGPT, Claude, Google Vertex AI, LangChain, GPT-based apps) to:
  
• Generate user stories, acceptance criteria, and documentation
  
• Brainstorm and evaluate AI use cases within the product lifecycle
  
• Support prototyping or feature testing with mock AI responses
  
• Stay updated on emerging

  AI frameworks, open-source tools, and no-code AI platforms

• Collaborate with AI engineering teams on

  data structuring, prompt design, and workflow automation ideas

Stakeholder Collaboration

• Gather requirements from institutional users like Registrars, Deans, and IT teams
• Lead solution walkthroughs, CRP sessions, and UAT support with clients
• Translate cross-functional feedback into clear, prioritized specifications
  

Documentation & Quality Support

• Maintain structured documentation on Confluence, PMIS, or Creatrix tools
• Support QA teams in defining test cases and validation flow
• Assist in training, adoption material creation, and onboarding guides
  

Required Skills & Qualifications:

Domain & Experience

• 2 - 5 years of experience as a Business Analyst, preferably in

  EdTech or SaaS

• Familiarity with higher education systems (SIS, LMS, Accreditation, Student Lifecycle)
• Strong understanding of

  modular SaaS architecture

  , workflows, and configurable systems

AI Fluency (Non-Coding)

• Hands-on use of tools like

  ChatGPT, Mid journey, Prompt Engineering

  , or similar platforms
• Familiar with concepts like

  OCR, Recommendation Systems, Predictive Analytics

  , etc.
• Aware of

  AI frameworks

  (e.g., LangChain, LLMs, fine-tuning vs. prompting, etc.)
• Passionate about exploring

  AI for requirement writing, wireframing, testing, and knowledge management

Technical & Tooling Skills

• Tools:

  Jira, Confluence, Luci chart/Miro, Creatrix PMIS, Excel, Notion

• Comfort reading/writing structured data (e.g., JSON, basic SQL)
• Ability to collaborate with engineers and speak the language of systems
  

Soft Skills

• Excellent analytical, documentation, and communication skills
• Creative thinker with attention to detail and a strong product mindset
• Quick learner and strong collaborator across regional teams
  

Nice to Have

• Experience working in Agile/Scrum environments
• Exposure to

  no-code platforms or AI-Project

• Any AI certifications (e.g., Prompt Engineering, AI Product Management)