BSP Refunds Processing Specialist

1 - 3 years

3 - 7 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Process and manage refunds for clients in a timely and efficient manner.
  • Collaborate with internal teams to resolve issues related to refunds and payments.
  • Analyze and identify trends and areas for improvement in the refunds process.
  • Develop and implement process improvements to increase efficiency and reduce errors.
  • Provide excellent customer service to clients and respond to their inquiries.
  • Maintain accurate records and reports of refunds processed.
Job Requirements
  • Strong knowledge of refunds processing principles and practices.
  • Experience working in the IT Service & Consulting industry is preferred.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong communication and interpersonal skills.
  • Proficient in using software applications and systems.
  • A Bachelor's degree is required.

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