Brand Partnerships Associate

3 - 8 years

5 - 10 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Key Account Manager specializing in e-commerce or direct-to-consumer (D2C) brands, you will play a pivotal role in maintaining and expanding relationships with key clients/ brands. This position requires a strategic mindset, excellent communication skills, and a deep understanding of the e-commerce landscape.

Client Relationship Management:

  • Build and nurture strong relationships with key clients.
  • Understand client needs and objectives to provide tailored solutions.
  • Act as the main point of contact for client communication.

Account Growth Strategy:

  • Develop and implement strategies to maximize account growth.
  • Identify opportunities for upselling and cross-selling products or services.
  • Collaborate with internal teams to ensure the execution of growth strategies.

Problem Resolution:

  • Address client concerns and proactively find solutions.
  • Work closely with cross-functional teams to resolve issues promptly.
  • Ensure a high level of client satisfaction.

Analytics and Reporting:

  • Track and analyze key performance metrics related to client accounts.
  • Provide regular reports to clients on the performance of their accounts.
  • Use data insights to make informed recommendations for improvement.

Industry Knowledge:

  • Stay updated on e-commerce and D2C industry trends.
  • Provide clients with valuable insights and recommendations based on industry developments.
  • Contribute to the development of products or services in line with industry advancements

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